Paola Zelaya
Tampa,Florida
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Pediatric Pulmonary Specialists
09.2021 - Current
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Worked effectively in fast-paced environments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Phlebotomy Team Lead
Florida Medical Clinic
07.2018 - 09.2021
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Packaged and shipped specimens to central lab daily.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Centrifuged blood samples as outlined in clinical protocols.
- Addressed questions and concerns to educate patients on collection process and procedures.
Medical Assistant/Phlebotomy
Better Health Medical Center
12.2013 - 05.2016
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Worked effectively in fast-paced environments.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Education
High School Diploma -
Thomas Jefferson High School
Tampa, FL05.2011
Skills
- Phlebotomy
- Data Entry
- Lab Equipment Operation
- Fluent in Spanish
- Lab equipment calibration
- EMR / EHR
- Phlebotomy Techniques
- Laboratory Specimen Collection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Pediatric Pulmonary Specialists
09.2021 - Current
Phlebotomy Team Lead
Florida Medical Clinic
07.2018 - 09.2021
Medical Assistant/Phlebotomy
Better Health Medical Center
12.2013 - 05.2016
High School Diploma -
Thomas Jefferson High School
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