Paola Cortez Cuevas
Chula Vista, CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Las Kalaveras
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Las Tres Catrinas Restaurante
Jose Aponte
05.2021 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
La Riviera Nayarit
Susana Contreras
05.2019 - 05.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Skills
- Self-Motivated
- Cash Handling
- Menu Memorization
- Price Memorization
- Buffet Setup and Takedown
- Dining Customer Service
- Food Sales and Promotion
- To-Go Order Preparation
- Table Setting Arrangements
- Warm and Friendly
Languages
English
Spanish
Certification
RBS - Responsible Beverage Server
Food Handler Card
Timeline
Server
Las Kalaveras
11.2023 - Current
Las Tres Catrinas Restaurante
Jose Aponte
05.2021 - Current
La Riviera Nayarit
Susana Contreras
05.2019 - 05.2021
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