Paolo Spinali
Larchmont,NY
Summary
Accomplished Manager and Bartender at Fsmp Corp, adept in customer service and product management, significantly enhanced customer satisfaction and reduced operational costs. Demonstrated exceptional team leadership and relationship building, ensuring a productive, safe, and engaging work environment. Skillfully managed inventory, optimizing resources and fostering cross-functional teamwork for seamless service delivery.
Overview
2026
2026
years of professional experience
Work History
Manager
Fsmp Corp
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Bartender
Fsmp Corp
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
- Created attractive bar displays by strategically arranging bottles and glasses.
Interior Designer Remodeling
Self
Westchester Ny
01.2000 - Current
- Flipped houses designing interior spaces that aligned with the updated functional needs. For resale
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Relationship building
- Cross-functional teamwork
- Product management
Timeline
Interior Designer Remodeling
Self
01.2000 - Current
Manager
Fsmp Corp
Bartender
Fsmp Corp