Paradyce A. Harris
ACWORTH,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Transworld Systems Inc.
Atlanta, GA
10.2022 - 01.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Education
Georgia Cyber Academy
Skills
- Active Listening
- Problem-Solving
- Friendly, Positive Attitude
- Microsoft Word
- Data Entry
- Remote Office Availability
- Quality Assurance
- Basic Math
- Customer Service
- Leadership
Accomplishments
- Perfect attendance
- Employee of the month
References
References available upon request.
Timeline
Customer Service Representative
Transworld Systems Inc.
10.2022 - 01.2024
Georgia Cyber Academy
Similar Profiles
Daniel SmeilleyDaniel Smeilley
Customer Service Representative at Transworld Systems Inc.Customer Service Representative at Transworld Systems Inc.
ABBY COLEABBY COLE
Garnishment Processor at Transworld Systems Inc.Garnishment Processor at Transworld Systems Inc.
Tammy G. HarrisTammy G. Harris
Director of Treasury Operations at Transworld Systems Inc.Director of Treasury Operations at Transworld Systems Inc.
Dionna ShineDionna Shine
Customer Support Specialist at Transworld Systems Inc.Customer Support Specialist at Transworld Systems Inc.
Katherine KuhlmanKatherine Kuhlman
Logistics Analyst at Murata Electronics, N.A.Logistics Analyst at Murata Electronics, N.A.