Pardnan Campbell
La Marque,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Port of Texas City Security Council
Texas City, TX
09.2022 - 07.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Shift Lead Supervisor (Sergeant)
Allied Universal Security Services
Texas City, TX
01.2015 - 09.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Promoted a positive work environment through open communication and effective conflict resolution strategies.
- Maintained open lines of communication with customers to ensure timely response to inquiries or complaints, fostering loyalty through proactive engagement efforts.
- Trained and mentored new employees, ensuring a smooth onboarding process and seamless integration into the team.
Curriculum Educational Specialist
Children Learning Adventure
League City, TX
09.2011 - 12.2014
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Lead Private Preschool Teacher
Primrose Schools of South Shore
League City, TX
01.2011 - 12.2014
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
Education
Accounting Fundamentals II
College of The Mainland
Texas City TX06.2023
Accounting Fundamentals I
College of The Mainland
Texas City, TX02.2023
Child Care Administration Certificate
College of The Mainland
Texas City, TX05.2013
GED -
College of The Mainland
Texas City, TX04.1994
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Microsoft Excel
- File Organization
- Time Management
Timeline
Administrative Assistant
Port of Texas City Security Council
09.2022 - 07.2024
Shift Lead Supervisor (Sergeant)
Allied Universal Security Services
01.2015 - 09.2022
Curriculum Educational Specialist
Children Learning Adventure
09.2011 - 12.2014
Lead Private Preschool Teacher
Primrose Schools of South Shore
01.2011 - 12.2014
Accounting Fundamentals II
College of The Mainland
Accounting Fundamentals I
College of The Mainland
Child Care Administration Certificate
College of The Mainland
GED -
College of The Mainland