Hi, I’m
Siamak Afshari
Newport Beach,California
Summary
Experienced with identifying customer needs and recommending appropriate computer products. Utilizes deep product knowledge and persuasive communication to drive sales. Track record of building strong client relationships and achieving sales targets.
Overview
10
years of professional experience
2
Certification
Work History
Micro Center Inc.
Sales Associate
08.2020 - Current
Job overview
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Developed a strong knowledge base of various computer systems, components, and software applications to better assist customers in making informed decisions.
- Boosted customer satisfaction by providing personalized computer recommendations based on their needs and preferences.
- Stayed up-to-date on industry trends and emerging technologies to provide knowledgeable advice for customers seeking the latest products.
Amazon flex
Delivery (Part time)
04.2019 - 08.2020
Job overview
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
99 cents only stores
Sales/Cashier
10.2015 - 10.2018
Mobile Store Sib
Cashier/ Customer Service
02.2010 - 03.2015
Education
Irvine Valley CollegeIrvine, CA
Associate of Applied Science from Information Technology
06-2021
University Overview
- Relevant Coursework: C++ & Java
Yazd Azad University
A.S. from Electronic
01.2012
Skills
- Sales techniques
- Computer hardware knowledge
- Computer software knowledge
- Customer service
- Quick learner
- High communication skills
- Windows
- Microsoft Office, Word, Excel, PowerPoint
- Team worker
- Creative
- Reliable and punctual
- Problem-solving skills
- Hardware installations
- Software experience
- End-user support
- Desktop support
- Software installations
- Remote user assistance
- Software Updates
- Database Management
- Equipment Setup
- Bilingual: Farsi
Certification
CompTIA A+
CompTIA Network+
Timeline
Sales Associate
Micro Center Inc.
08.2020 - Current
Delivery (Part time)
Amazon flex
04.2019 - 08.2020
Sales/Cashier
99 cents only stores
10.2015 - 10.2018
Cashier/ Customer Service
Mobile Store Sib
02.2010 - 03.2015
Yazd Azad University
A.S. from Electronic
Irvine Valley College
Associate of Applied Science from Information Technology
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