Parham James
Tupelo,Mississippi
Summary
Proven leader in transportation management with a track record of enhancing operational efficiency and customer satisfaction at Ashley Distribution Services. Skilled in fleet management and fostering team excellence, I've driven continuous improvement, significantly reducing costs while maintaining a focus on safety. Achieved notable increases in on-time deliveries through strategic route optimization and effective team leadership.
Overview
18
18
years of professional experience
Work History
Transportation Manager
Ashley Distribution Services
08.2020 - Current
- Developing strong relationships with clients, ensuring their satisfaction and loyalty to the company.
- Conducting regular evaluations of transportation processes and procedures for continuous improvement opportunities.
- Train new employees on company policies and best practices, fostering a culture of excellence within the organization.
- Enhancing equipment usage by maintaining timely maintenance schedules, reducing downtime and repair costs.
- Maintaining compliance and driver safety training to minimize losses due to policy violations and improper driving practices.
- Collaborating with manufacturing and supply chain management for daily optimal efficiency.
- Review established business practices and implement improved processes to reduce expenses.
- Developing and maintaining knowledgeable and productive team members.
- Enhancing customer satisfaction, providing timely and accurate shipment tracking information.
- Increasing efficiencies in load planning, utilizing advanced logistics software.
- Implementing contingency plans to minimize uncontrollable disruptions in supply chain.
- Coordinating with suppliers to ensure timely delivery of goods, maintaining inventory levels for peak efficiency.
- Improving driver retention by focusing on professional development and a positive work environment.
- Streamlining route planning to reduced fuel consumption and implementing advanced software tools.
- Overseeing compliance with federal and state transportation regulations, ensuring all operations meet current safety and legal standards.
- Improved on-time deliveries with detailed tracking and monitoring of shipments.
- Fostering a positive work environment by promoting open communication between team members and managers to share information and meet the companies shared goals.
- Collaborate with load planners to schedule and implement backhaul processes to meet third-party backhaul goals.
- Coordinate with driver dispatch frequently to accomplish daily delivery requirements.
- Manage logistics activities across multiple locations for seamless distribution operations.
- Prepare and update drivers daily work plans and resolved unforeseen issues for on time deliveries.
- Resolve customer issues efficiently, minimizing lost business due to transportation errors or delays.
- Overseeing a team of 75 drivers and monitoring performance to promote timely and efficient deliveries across the organization.
Team Leader
Toyota Motor Manufacturing
05.2011 - 03.2020
Supervisor
Ashley Furniture Warehouse
05.2006 - 03.2011
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma - General Studies
Tupelo High School
Tupelo, MS05.1986
Skills
- Fleet Management
- Cost control and tracking
- Route Optimization
- Safety Management
- Route Planning
- Load Planning
- Continuous Improvement
Proud US Army Veteran
Served in the US Army from March 1988 to August 1997. Upon my Honorable Discharge I had achieved the rank of Staff Sergeant E6 and was a M1A1 Abram’s Tank Commander. Serving my country was the best time in my life. While serving in the military it truly prepared me for the path my life has taken. The self discipline and perseverance that I experienced while serving has prepared me for the leadership position that I have achieved since my discharge.
Timeline
Transportation Manager
Ashley Distribution Services
08.2020 - Current
Team Leader
Toyota Motor Manufacturing
05.2011 - 03.2020
Supervisor
Ashley Furniture Warehouse
05.2006 - 03.2011
High School Diploma - General Studies
Tupelo High School
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