District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
14
14
years of professional experience
Work History
District Manager
Blink Fitness, Equinox Holdings
07.2023 - Current
Supervised multiple locations to enforce high-quality standards of operation.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Modeled best practices for sales and customer service.
Coordinated with other district managers to actualize performance improvement strategies.
Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
Operation Manager
Catholic Order of Foresters
03.2019 - 12.2023
Accomplish operations and organization mission by completing related results as needed
Successfully gained knowledge and comprehension of term, whole life and universal life products and policies
Cooperate and share information to agents that lead to adequate details to members about their policy
Demonstrated favorable results in completing the NSF (Non-sufficient funds) projects that lead to becoming an expert processor in the procedure
Created monthly goals that helped reach company success
Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
Store Manager
American Eagle Outfitters, Inc
03.2010 - 03.2019
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
Bachelor of Science - Business Management
Northeastern Illinois University
Chicago, IL
06.2009
Skills
Workflow Planning
Negotiation
Staff Management
Account and Territory Management
Corporate Promotions
Operating Procedures and Policies
Business Analytics
District Growth Management
Digital Sales
Financial Oversight
Performance Tracking and Evaluations
Advertising Campaigns
Business Growth Opportunities
Policies and Procedures
Consulting
Multi-Unit Management
Profitability Optimization
System Design
Contract Management
Accomplishments
Compiled inventory lists and worked with vendors for product pricing and special orders
Achieved the 3rd national store ranking within 3 years.
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate
Increased sales by 60% by coaching department managers on new merchandising standards.