Paris Bolton
Zion,USA
Summary
Customer-focused self-starter with proven client services skills - Energetic achiever and communicator, with strong listening skills - Quick learner, eager to learn and follow directions - Excellent team player who thrives in teamwork situations - Responsible and reliable, with record of professionalism -Leadership skills
Overview
9
9
years of professional experience
1
1
Certification
Work History
Counselor 1
Gateway Foundation
Lake Villa, IL
06.2025 - Current
- Developed individualized treatment plans to address client needs and goals.
- Facilitated group therapy sessions to enhance peer support and communication skills.
- Implemented evidence-based practices to improve client outcomes and engagement.
- Provided crisis intervention and conflict resolution to ensure client safety and stability.
Mental Health Specialist
Allendale Association
Lake Villa, IL
02.2024 - 12.2024
- Performed client assessments and developed treatment plans.
- Documented client progress in confidential files.
- Provided clients with recommendations to community resources.
- Presented lectures and seminars in community to increase awareness of mental health issues.
- Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
- Communicated with clients to develop social and psychiatric observations.
- Collaborated with other healthcare professionals to develop comprehensive care plans.
Paraprofessional
Express Employment
Waukegan, IL
08.2020 - 09.2023
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Reported on student progress, behavior, and social skills to parents.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Administered tests and assessments to evaluate student progress and performance.
Customer Service Representative
Enova International
Chicago, IL, US
12.2018 - 12.2021
- Handles incoming calls or inquiries from prospective customers or clients
- Assists customers effectively by solving customer disputes
- Provides customer additional information or explains services
- Discusses products offered and ensures customer satisfaction
- Completes supporting paperwork and data entry as required
- Accurately captures customer information
- Creates and maintains service reports
- Team problem solving
Human Resources Assistant
Egale Foods
Waukegan, IL, US
08.2016 - 11.2018
- Answering and directing phone calls to relevant staff
- Scheduling meetings and appointments
- Taking notes and minutes in meetings
- Ordering and taking stock of office supplies
- Being a point of contact for a range of staff and external stakeholders
- Preparing documents for meetings and business trips
- Processing and directing mail and incoming packages or deliveries
- Greeting and directing visitors and new staff to the organisation
- Writing and issuing emails to teams and departments on behalf of teams or senior staff
- Researching and booking travel arrangements for staff members
- Finding ways to improve administrative processes
Education
High school -
Zion-Benton Twnshp Hi School
Zion, IL01.2016
Skills
- Human Resource
- Hr Assistant
- Security
- Receptionist
- Time Management
- Excel
- Microsoft Word
- Word
- Training
- Customer Service
- Microsoft Office
- Organizational Skills
- Maintenance
- Typing
- Management
- Sales
- Filing
- ADP
- Recruiting
- Human Resources
- Data Entry
- Employee Orientation
- Event Planning
- Workday
- SAP
- Human Resources Management
- Leadership
- Microsoft Office Suite
- HRIS
- PeopleSoft
- Kronos
- E-Verify
- E-dash
- Hire Right
Certification
Bartender, 02/01/22, 02/01/25, My bartending skills consist of great customer interaction while maintaining a clean sanitary environment for our guests. Great measurement and mixology while paying attention to detail. Customer safety knowing when customers are at their limit and carding all customers before a drink is received.
Additional Information - Skills Profile
- Customer-focused self-starter with proven client services skills
- Energetic achiever and communicator, with strong listening skills
- Quick learner, eager to learn and follow directions
- Excellent team player who thrives in teamwork situations
- Responsible and reliable, with record of professionalism
- Leadership skills
Timeline
Counselor 1
Gateway Foundation
06.2025 - Current
Mental Health Specialist
Allendale Association
02.2024 - 12.2024
Paraprofessional
Express Employment
08.2020 - 09.2023
Customer Service Representative
Enova International
12.2018 - 12.2021
Human Resources Assistant
Egale Foods
08.2016 - 11.2018
High school -
Zion-Benton Twnshp Hi School