Paris Crutchfield
Cincinnati,OH
Summary
Energetic with a knack for problem solving and a commitment to apply new skills into everyday life. Able to manage customer service inquires and complaints while providing excellent customer service. Having strong communication and customer service skills allows me to be effective and consistently a dependable team player, I strive to be of service to those around around me and to help my team reach our goals effectively .
Overview
2
2
years of professional experience
Work History
Team Lead
Walmart
Fairfield , OH
08.2022 - 09.2023
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Offered training and support to keep team members motivated and working toward objectives.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Monitored operations and reviewed records and metrics to understand company performance.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
Associate
Nautica Retail
Liberty , OH
10.2021 - 12.2022
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Handled incoming calls from customers regarding orders or other inquiries.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Described merchandise and explained use, operation and care.
- Cleaned shelves, counters and tables to maintain organized store.
Store Clerk
Holister
Kenwood , OH
05.2021 - 08.2022
- Processed returned merchandise by strictly following store return and exchange procedures.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Hamilton High School
Hamilton ,OH05-2023
Skills
- Trend Tracking
- Schedule Management
- Performance Monitoring
- Production Monitoring
- MIcrosoft Word
- Excel
- Outlook
- PowerPoint
Timeline
Team Lead
Walmart
08.2022 - 09.2023
Associate
Nautica Retail
10.2021 - 12.2022
Store Clerk
Holister
05.2021 - 08.2022
Hamilton High School
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