Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Paris Dempsey

SCOTTSDALE,AZ

Summary

Accomplished General Manager at Zipps Sports Bar, adept in team leadership and customer relationship building, significantly enhancing service standards and operational efficiency. Expert in supervisory practices and organizational abilities, driving profitability and fostering a positive, service-oriented work environment. Proven track record in mentoring staff and executing strategies to exceed organizational goals.

Overview

12
12
years of professional experience

Work History

Bar Manager

Zipps Sports Bar
02.2012 - Current
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Closed out cash register and prepared cashier report at close of business.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.

General Manager

Zipps Sports Bar
09.2021 - 03.2022
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Education

Esthetician - Esthetics

Penrose Academy
Scottsdale, AZ
07.2024

Associate of Arts - General Education

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ
12.2022

Skills

  • Customer Relationship Building
  • Team Leadership
  • Supervisory Experience
  • Organizational ability
  • Service-oriented mindset
  • Outgoing Personality

Accomplishments

  • Reduced labor costs 10% by reworking schedules.
  • Supervised team of 35-50 staff members.
  • Streamlined training, resulting in better customer service.

Timeline

General Manager

Zipps Sports Bar
09.2021 - 03.2022

Bar Manager

Zipps Sports Bar
02.2012 - Current

Esthetician - Esthetics

Penrose Academy

Associate of Arts - General Education

Maricopa Community Colleges - Scottsdale Community College

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Paris Dempsey