Paris Diaz
Corona,CA
Summary
Hardworking problem solver with effective communication skills. Values punctuality and interpersonal professional relationships. Looking to secure a position that will allow me to develop skills and provide superior client care.
Overview
7
7
years of professional experience
Work History
Manager
The UPS Store
Corona, CA
11.2024 - 01.2026
- Supervise day-to-day store operations, ensuring high levels of customer satisfaction
- Manage team scheduling, training, and performance evaluations
- Handle customer complaints and resolve issues efficiently
- Maintain inventory, order supplies, and ensure proper documentation and shipping procedures
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
Food Runner
Glen Ivy Hot Springs
Corona, CA
07.2024 - 10.2025
- Delivered food promptly and accurately from kitchen to guests
- Maintained cleanliness and organization in food service areas
- Collaborated with servers and kitchen staff to ensure quality customer experiences
- Assisted in restocking and preparing dining areas during peak hours
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Caregiver (Elderly and Special Needs Children)
Cambrian Homecare
Riverside, CA
03.2024 - 06.2024
- Assisted clients with daily living activities such as bathing, grooming, and mobility
- Provided companionship and emotional support
- Monitored client health and communicated changes to supervisors
- Helped with meal preparation, medication reminders, and transportation to appointments
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Service
Quick Quack Car Wash
Corona, CA
10.2023 - 04.2024
- Provided excellent customer service and maintained a clean work environment
- Processed payments and answered customer inquiries
Customer Service
AFS and Associates
Corona, CA
06.2023 - 10.2023
- Kept detailed records of customer interactions, updating account information as necessary for future reference.
- Maintained high levels of first-call resolution, swiftly identifying customer issues and providing appropriate solutions.
Hostess / Server
SGC Japanese Restaurant
Corona, CA
02.2023 - 07.2023
- Managed guest seating arrangements to optimize flow and enhance dining experience.
- Coordinated reservations and walk-in guests, ensuring efficient table turnover.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Delivered food and beverages promptly to guests, ensuring exceptional service standards.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Cashier / Food Handler
Burger Basket
Corona, CA
04.2021 - 01.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Home Health Aide
Private Home Service
Corona, CA
01.2019 - 12.2020
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed personalized care plans in collaboration with clients and family members to enhance well-being.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Education
Diploma -
Orange Grove High School
Corona, CA06.2023
Associate of Science - DMS- Ultrasound
Platt College
Riverside, CA04-2027
Skills
- Team Worker
- Time Management
- Fast Learner
- Cash Handling
- Food Safety
- Cleaning Experience
- Active Listening
- Critical Thinking
- Customer service
- Decision-making
- Staff management
- Shift scheduling
Timeline
Manager
The UPS Store
11.2024 - 01.2026
Food Runner
Glen Ivy Hot Springs
07.2024 - 10.2025
Caregiver (Elderly and Special Needs Children)
Cambrian Homecare
03.2024 - 06.2024
Customer Service
Quick Quack Car Wash
10.2023 - 04.2024
Customer Service
AFS and Associates
06.2023 - 10.2023
Hostess / Server
SGC Japanese Restaurant
02.2023 - 07.2023
Cashier / Food Handler
Burger Basket
04.2021 - 01.2023
Home Health Aide
Private Home Service
01.2019 - 12.2020
Diploma -
Orange Grove High School
Associate of Science - DMS- Ultrasound
Platt College