Paris Dotson
Itta Bena,MS
Summary
Dynamic and results-oriented professional with extensive experience at Wal-Mart Supercenter, excelling in customer service and attention to detail. Demonstrated ability to improve customer satisfaction rates through efficient planning and organization. Skilled in team building and problem-solving, significantly enhancing operational efficiency. Proven track record in achieving and surpassing sales goals through expert knowledge and marketing strategies.
Professional with extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.
Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills in Personal Shopper role.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Bringing positive attitude and strong teamwork skills to kitchen environment. Knowledge of food safety and sanitation practices combined with ability to follow recipes and prepare ingredients. Dedicated to creating delicious meals and contributing to high-quality dining experience.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Wal-Mart Supercenter
Greenwood, MS
10.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Organized efficient shopping schedules that minimized time and effort for clients, leading to higher satisfaction rates.
Cashier/Waitress Trainee
Capricorn's Internet Cafe
Itta Bena, MS
07.2023 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Cook/Prep Cook
W8 Lounge
Itta Bena, MS
02.2023 - 06.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Enhanced kitchen efficiency by streamlining prep work processes.
Education
No Degree - Mass Communication
Mississippi Valley State University
Itta Bena, MS05-2028
High School Diploma -
Leflore County High School
Itta Bena, MS05-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Relationship building
- Customer relations
- Flexible schedule
- Documentation and reporting
- Product knowledge
- Sales expertise
- Sales proficiency
- Advertising and marketing
- Time management
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Team building
- Processing payments
- Teamwork
- Problem-solving abilities
- Sales strategy
- Social media marketing
Timeline
Personal Shopper
Wal-Mart Supercenter
10.2024 - Current
Cashier/Waitress Trainee
Capricorn's Internet Cafe
07.2023 - 10.2024
Cook/Prep Cook
W8 Lounge
02.2023 - 06.2023
No Degree - Mass Communication
Mississippi Valley State University
High School Diploma -
Leflore County High School