Paris Dunn
Kenosha,WI
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Chiropractic Technician
Chiro One
10.2024 - Current
- Assisted chiropractors in patient care and treatment protocols, ensuring adherence to safety standards.
- Maintained and organized patient records using electronic health record (EHR) systems for improved accessibility.
- Educated patients on post-treatment exercises and wellness strategies, enhancing recovery outcomes.
- Implemented office procedures that streamlined patient scheduling and reduced wait times.
- Increased overall clinic effectiveness by assisting with administrative tasks such as filing, data entry, and insurance verification when required.
- Assisted in increasing patient satisfaction by providing exceptional customer service and addressing concerns promptly.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
Order Fulfillment Associate/Customer Service Associate
LOWE'S HOME IMPROVEMENT
10.2022 - 08.2023
- Always followed procedures for personal and team safety.
- Reduced fulfillment errors by using RF scanners to quickly pick items properly.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Processed daily orders through multi-carrier manifest system.
- Trained new associates on basic and advanced shipment procedures.
Temporary Office Clerk
Monarch Staffing
09.2022 - 10.2022
- Greeted incoming clients professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Associate/Customer Service
Kohl's
11.2021 - 04.2022
- Welcomed customers to the register.
- Made sure everything needed was found and helped look something up if not.
- Asked about any coupons or Kohl's cash and applied that to their purchase, if eligible.
- Suggested paying with a Kohl's charge.
- Persuaded to open one by saving 35% off items and showed the dollar amount to provide further interest.
- Completed sale by bagging items, grabbing receipt and wishing customer a great day.
- Made sure the fitting rooms were cleaned out, and the items were returned to their proper places.
- Processed customers Amazon returns at the Kohl's drop off location.
- Asked for QR code or barcode to scan.
- Printed out return confirmation.
- Always guided those who had technical issues returning item, had not started the return yet, or could not return it to the Kohl's drop off location by directing step by step through the process or explaining to that it was either passed the return date or item(s) were only returnable elsewhere.
Seasonal Fulfillment Associate
Target
12.2021 - 01.2022
- Efficiently prepared customers orders that was processed online.
- Walked around the store to locate stock items and gather for shipment.
- Secured the available items and took into the back to package.
- Separated each item that goes with the specific order to a certain box.
- Finish packaging the box then put it in its designated area for it to be shipped out.
Cashier/Customer Service
Lowe's
09.2020 - 04.2021
- Assisted customers with a quick and courteous check out.
- Made sure to engage with the customer to make sure they found all that they came in for and if they did not, either look something up for them or ask another associate if they could help.
- If their purchase is big, made sure to ask if they would like to save 20% or up to $100 off their purchase by applying for a Lowe's credit card, then proceed to tell them the benefits.
- After the transaction is processed, made sure to thank the customer for coming and tell them to have a great day.
- Had been recognized for many achievements such as #1 for friendliness, credit apps, cashier of the month, and was also #1 in both the region and district.
- It is the mission to always strive to do the absolute best in all aspects of the job no matter what.
Sales Associate
OSH KOSH B'GOSH
06.2019 - 03.2020
- Welcomed customers into the store and offered help finding any sizes.
- Informed about the current promotions that were going on.
- Reconnected with customers by making sure everything was found and offered a basket.
- Recovered the store as needed.
- When ringing the customers up it was encouraged, if not already one, to become a rewards member and to open a Carter's Credit Card.
- Before leaving, wished customer a great day and gave the upcoming coupon for the next month.
Education
Some College -
Montgomery County Community College
07.2025
Some College - undefined
Tennessee State University
04.2021
High School Diploma - undefined
Tremper High School
06.2018
Skills
- Adaptable
- Ability to Work in a Team
- Communication Skills
- Fast Learner
- Cardiopulmonary Resuscitation (CPR)
- Customer Service
- Data Entry
- Detail Oriented
- Filing
- Friendliness
- Inventory Control
- Medical Terminology
- Microsoft Office
- Multitasking
- Time Management
- Typing
- Dependable
- Therapeutic exercises
- Patient care
- Scheduling appointments
LANGUAGES
English
Timeline
Chiropractic Technician
Chiro One
10.2024 - Current
Order Fulfillment Associate/Customer Service Associate
LOWE'S HOME IMPROVEMENT
10.2022 - 08.2023
Temporary Office Clerk
Monarch Staffing
09.2022 - 10.2022
Seasonal Fulfillment Associate
Target
12.2021 - 01.2022
Sales Associate/Customer Service
Kohl's
11.2021 - 04.2022
Cashier/Customer Service
Lowe's
09.2020 - 04.2021
Sales Associate
OSH KOSH B'GOSH
06.2019 - 03.2020
Some College - undefined
Tennessee State University
High School Diploma - undefined
Tremper High School
Some College -
Montgomery County Community College
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