Paris Glass
Katy,TX
Summary
Dedicated professional with a proven track record at Dicks Sporting Goods Distribution Center, excelling in customer service and store maintenance. Leveraged strong communication skills and attention to detail to enhance customer satisfaction and streamline store operations. Known for a positive customer engagement approach and reliable performance, consistently fostering a welcoming environment and exceeding service goals.
Overview
4
4
years of professional experience
Work History
Apparel Associate /Retail Cashier
Dicks Sporting Goods Distribution Center
07.2023 - 11.2024
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with customers to assist in selecting and locating merchandise.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Operated cash register to complete cash, check and credit card transactions.
- Selected, recommended and located merchandise based on customer needs and desires.
- Exceeded customer expectations through efficient problem-solving skills and prompt attention to their concerns.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and building rapport with clientele.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Retail / Cashier /Restaurant Hostess
Rainforest Cafe
12.2020 - 04.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Greeted all customers warmly to build a friendly, welcoming and positive atmosphere within the store throughout their visit.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
Cinco Ranch High School
Katy, TX05-2025
Skills
- Store maintenance
- Stock replenishment
- Friendly and helpful
- Reliable and responsible
- Attention to detail
- Adaptable and flexible
- Customer service
- Goal driven
- Relationship building
- Strong communication and interpersonal skills
- Honest and dependable
- Positive customer engagement
Timeline
Apparel Associate /Retail Cashier
Dicks Sporting Goods Distribution Center
07.2023 - 11.2024
Retail / Cashier /Restaurant Hostess
Rainforest Cafe
12.2020 - 04.2023
High School Diploma -
Cinco Ranch High School
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