Paris Hayes
Kansas City,KS
Summary
Dynamic educator and customer service expert with a proven track record at Amazon and Chilis Restaurant. Excelled in implementing innovative teaching methods and enhancing customer satisfaction, demonstrating exceptional multitasking and relationship-building skills. Skilled in adaptive learning and collaborative learning, significantly reducing employee turnover and fostering a learning-driven atmosphere. These skills are what also can drive me to become a really good medical assistant, just of the simple fact that I'll treat patient very well I'm good with people and conflict as well.
Overview
6
6
years of professional experience
Work History
Learning Ambassador
Amazon
03.2024 - Current
- Implemented innovative teaching methods, resulting in increased student comprehension and retention.
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Negotiated with external training providers to secure high-quality programs at cost-effective rates.
- Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
Server
Chilis Resturant
07.2019 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate Degree - Cosmetology
House of Heavily Beauty College
Kansas City, MOWashington High School
Kansas City, KS05.2022
Skills
- Adaptive learning
- Peer mentoring
- Learning styles
- Collaborative learning
- Training facilitation
- Student engagement
- Team player
- Customer service
- Teamwork and collaboration
- Customer engagement
- Critical thinking
- Creative thinking
- Flexible schedule
- Relationship building
- Public speaking
- Customer relations
- Teamwork
- Multitasking
- Problem-solving abilities
Accomplishments
I have graduated my online medical assistant program
Timeline
Learning Ambassador
Amazon
03.2024 - Current
Server
Chilis Resturant
07.2019 - 12.2022
Associate Degree - Cosmetology
House of Heavily Beauty College
Washington High School