I have a degree in business management with a focus on leadership from Florida Atlantic University. I currently work for Tectonic Industries as an Event marketing specialist. I am skilled in Microsoft Excel, organizational skills, customer service, sales and so much more!
Created a relationship with coworkers, resulting in a fun work environment while also growing business.
Keeping up to date with signage around the store to ensure changing trends are being kept up.
Showcasing our product in a neat manner while also interacting with customers to ensure satisfaction and boost sales.
- Oversaw training and onboarding for newly hired employees.
- Assisted employees to make sure that everything went smoothly throughout the day, while also increasing sales.
- Management trainee intern from Jan 2019- June of 2020.
-Played a pivotal role in attaining an ESQI score of 99 at the Apopka FL branch based on customer satisfaction scores, which lead our Orlando group.
- Helped customer identify and purchase additional upgrades, insurance and products to help drive corporate goals.
- Managed stock of various cleaning supplies and maintenance items for a team of 8-10 people.
- Performed quality assurance checks on work performed by the team to ensure customer satisfaction.
Team management
sales
customer satisfaction
industry trends
brand development