Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Paris Jenkins

Coatesville,PA

Summary

Energetic friendly waitress with several years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing several tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

Dyers Deli
Coatsville, PA
03.2023 - Current
  • Bussed tables as needed during peak hours.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.
  • Organized take-out orders efficiently according to customer requests.
  • Provided accurate change for cash transactions using a cash register system.
  • Communicated daily specials to customers.
  • Assisted in seating guests at tables or booths.
  • Replenished beverages when necessary.
  • Developed positive relationships with regular customers through friendly conversation.
  • Greeted customers and provided menus.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Prepared checks accurately and processed payments promptly.
  • Performed basic math calculations when computing bills for customers' meals.
  • Processed payments accurately using cash registers or POS systems.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.

Restaurant Hostess

Darden Restaurants, Olive Garden
Downingtown, PA
11.2021 - 01.2022
  • Not only was I a hostess at olive garden I was also a busser, food runner, waitress (when needed), and a Togo specialist
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Bussed and reset tables in an orderly fashion.

Education

High School Diploma -

Coatesville Area Senior High School
Coatesville, PA
06-2023

Skills

  • Safe Food Handling
  • Customer Service
  • Order Accuracy
  • Guest Relations Management
  • Menu Recommendations
  • Sales expertise
  • Upselling
  • Point of sale systems
  • Upselling techniques
  • Food Production
  • Dish preparation
  • Check payment processing
  • Order Management

Affiliations

  • Wrestling

Certification

  • carpentry certification

Timeline

Waitress

Dyers Deli
03.2023 - Current

Restaurant Hostess

Darden Restaurants, Olive Garden
11.2021 - 01.2022

High School Diploma -

Coatesville Area Senior High School

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Paris Jenkins