Paris Johnson
Lansing,MI
Summary
Dynamic Assistant Store Manager at McDonald's Restaurant with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in inventory control and team leadership, I successfully trained staff and implemented procedures that reduced wait times, fostering loyalty and positive dining experiences. Committed to problem-solving and exceptional customer service.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
McDonald's Restaurant
Lansing, MI
10.2006 - Current
- Assisted in managing daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new team members on operational processes and customer service standards.
- Monitored inventory levels and coordinated with suppliers to maintain stock availability.
- Implemented standard operating procedures to enhance efficiency and reduce wait times.
- Resolved customer complaints promptly, fostering positive dining experiences and loyalty.
Education
High School Diploma -
Sexton Highschool
Lansing, MI06.2007
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Hiring and training
- Issue resolution
Timeline
Assistant Store Manager
McDonald's Restaurant
10.2006 - Current
High School Diploma -
Sexton Highschool