Paris Lases
Anaheim,CA
Summary
Proactive and goal-oriented individual with a strong leadership background. Skilled in problem-solving, effective communication, and aligning efforts with organizational goals. Recognized for a collaborative mindset, commitment to excellence, and dedication to professional growth.
Overview
5
5
years of professional experience
Work History
Barista/Shift Supervisor
Philz Coffee
03.2023 - Current
- Oversee the training, scheduling, and performance of baristas to uphold company policy and ensure operational efficiency.
- Facilitate collaboration and communication between team members, store leaders, and regional managers to enhance team productivity.
- Uphold company values through customer service, beverage preparation and presentation, in-store marketing, and cleanliness of work spaces.
- Address customer complaints with a professional demeanor and effective communication and problem-solving skills to resolve issues.
- Maintain accurate inventory counts and end-of-day financial tasks to sustain operations and meet consumer demands.
Cashier/Customer Service
Whole Foods Market
08.2022 - 05.2023
- Ensured a positive customer experience by providing excellent customer service and promptly addressing inquiries and concerns.
- Accurately processed cash, check, and credit card transactions using a point-of-sale system.
- Maintained merchandise presentation by stocking shelves, organizing displays and counting inventory.
- Assisted customers with returns, refunds, and transactions issues.
Cashier/Barista/Food Prep
Panera Bread
04.2020 - 07.2022
- Multitasked and maneuvered between various workstations to maintain a smooth workflow.
- Addressed customer needs and resolved concerns by effectively communicating company policies and procedures.
- Prepared and packaged guest orders with attention to detail, ensuring high quality standards and guest satisfaction.
- Operated a POS system to process cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Business Administration
California State University, Fullerton
Fullerton, CA06-2027
Business Administration - Business Administration
Santiago Canyon College
Orange, CA06-2025
Skills
- Time Management
- Customer Service
- Communication
- Analytical thinking
- Leadership experience
- Barista training
- Scheduling coordination
- Organizational skills
- Cash Handling
- Spanish- Proficient
Timeline
Barista/Shift Supervisor
Philz Coffee
03.2023 - Current
Cashier/Customer Service
Whole Foods Market
08.2022 - 05.2023
Cashier/Barista/Food Prep
Panera Bread
04.2020 - 07.2022
Bachelor of Science - Business Administration
California State University, Fullerton
Business Administration - Business Administration
Santiago Canyon College
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