Paris Lyons
Boulder,CO
Overview
2
2
years of professional experience
Work History
Student Billing Assistant
University Of Colorado Boulder
10.2024 - Current
- Processing billing inquiries, ensuring prompt resolution and customer satisfaction.
- Answering calls and emails from students and payers. regarding their billing.
- Collaborating with my team and other departments.
- Utilizing various software programs.
- Assisting in account payments and providing information regarding outstanding balances.
Hostess
Melting Pot
03.2024 - 08.2024
- Greeted and welcomed guests, ensuring a positive first impression and a great dining experience.
- Managed reservations and walk-ins, maintaining an organized seating chart and efficient waitlist system.
- Coordinated with servers and kitchen staff to optimize table turnover, improve service efficiency and ensure the customers needs were met.
- Monitored wait times and communicated seating status to guests.
- Maintained cleanliness and organization of the hostess area and entryway.
- Handled guest complaints professionally, escalating issues to management when necessary.
- Promoted daily specials, seasonal promotions, and upcoming events
- Coordinated and ran events, like Fondue and Fairytales and holidays specials.
Education
Bachelor of Arts - Political Science
University of Colorado
Boulder, CO05-2028
High School Diploma -
Littleton High School
Littleton, CO05-2024
Skills
- Written and oral communication
- Team leadership and management
- Telephone skills
- Organization skills
LANGUAGES
English: Native
French: B2 level with seal of biliteracy
Timeline
Student Billing Assistant
University Of Colorado Boulder
10.2024 - Current
Hostess
Melting Pot
03.2024 - 08.2024
Bachelor of Arts - Political Science
University of Colorado
High School Diploma -
Littleton High School