Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paris Miles

Anderson,IN

Summary

Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Case Manager

Ignite Families LLC.
Anderson, IN
01.2023 - Current
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Conducted home visits to assess the safety of living environments for clients.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Counseled clients on available resources within the community that could help meet their needs.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Provided referrals to appropriate health care providers or other community resources.

Home Base Caseworker

All Things to All People LLC
Indianapolis, IN
12.2019 - 01.2023
  • Provided casework services to clients, including conducting initial assessments and developing individualized case plans.
  • Conducted home visits to assess client needs, evaluate progress toward goals, and document service delivery.
  • Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
  • Participated in weekly team meetings to discuss case management strategies and review progress towards established goals.
  • Attended court hearings when appropriate to provide testimony regarding client status or progress towards goals.
  • Adhered strictly to HIPAA regulations regarding confidentiality of client information at all times.

Behavior Technician

Meridian Health Services
Anderson, IN
03.2018 - 11.2019
  • Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
  • Developed individualized treatment plans for each client that included goals and objectives.
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Exercised confidentiality and discretion to maintain HIPAA requirements.
  • Completed daily client rounds and tracked client movements.

Medical Coding and Billing Specialist

IU Health Ball Memorial Hospital
Muncie, IN
06.2016 - 11.2018
  • Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
  • Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.
  • Submitted claims electronically to insurance companies in accordance with regulations.
  • Researched denied claims to determine the cause of denial and corrected errors as needed.
  • Provided customer service support via phone or email regarding account balances or other inquiries related to billing issues.
  • Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.

Education

High School Diploma -

Arsenal Technical High School
Indianapolis, IN
06-2007

Skills

  • Performance Tracking
  • Positive Reinforcement
  • Needs Assessment
  • Case Management
  • Client Advocacy
  • Referral Coordination
  • Home Visits and Inspections
  • Annual Case Reviews
  • Case Documentation
  • Data Entry and Analysis
  • MS Office
  • Problem-Solving
  • Insurance Verification
  • Claims Processing
  • HIPAA Compliance
  • Data Entry

Certification

  • First Aid/CPR

Timeline

Case Manager

Ignite Families LLC.
01.2023 - Current

Home Base Caseworker

All Things to All People LLC
12.2019 - 01.2023

Behavior Technician

Meridian Health Services
03.2018 - 11.2019

Medical Coding and Billing Specialist

IU Health Ball Memorial Hospital
06.2016 - 11.2018

High School Diploma -

Arsenal Technical High School

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Paris Miles