Hospitality professional with extensive experience in high-volume food and beverage operations. Proven track record in team supervision, training, and maintaining service standards across diverse environments. Holds a Class A CDL with Tanker and HazMat endorsements, demonstrating versatility in operational roles.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Commercial Driver
ALOHA FREIGHT
Honolulu, HI
01.2026 - Current
Operate commercial trucks safely in a time-sensitive environment while maintaining accountability for equipment, schedules, and daily assignments.
Communicate with dispatch and team members to keep operations moving and respond to changing conditions.
Maintain strong attention to safety, equipment condition, timing, and required procedures.
Shift Manager II
HMSHOST
Daniel K. Inouye International Airport, HI
12.2023 - 04.2025
Supervised day-to-day activities of associates within assigned restaurants or points-of-sale and supported the GM/AGM with operations.
Trained and coached employees while maintaining guest service and operational standards.
Ensured restaurants were clean, ready for business, properly staffed, and operating to company standards.
Delegated responsibilities to ensure smooth restaurant operations., helped prepare schedules, and ensured shifts were covered.
Participated in interviews and provided input on hiring, advancement, promotion, and other associate status changes.
Ensured compliance with adult beverage policies and that restaurant staff understood and followed alcohol procedures.
Performed opening procedures to prepare restaurant for daily operations., daily, and closing procedures and checklists according to company policies.
Placed orders, received goods, and processed invoices; maintained displays so they were clean, stocked, and visually appealing.
Operated cash registers and processed voids while following cash-handling and security procedures.
Ensured equipment was in good working order and maintained a clean, safe restaurant environment.
Cocktail Server
HILTON WAIKIKI BEACH
Honolulu, HI
01.2020 - 07.2021
Professionally welcomed hotel guests, explained menus and specials, and answered questions about food and beverage offerings.
Took food and beverage orders using a POS system, including special guest requests.
Served food and beverages according to brand standards while anticipating guest needs and monitoring satisfaction.
Handled checks, payments, and receipts accurately.
Maintained tables, serving stations, and bar areas in a clean and guest-ready condition.
Worked closely with kitchen staff and communicated with multiple hotel departments to meet guest needs.
Completed alcohol training certification.
Multiple FOH Positions / Support
EGGS 'N THINGS KO’OLINA
Kapolei, HI
07.2018 - 07.2019
Greeted guests warmly and supported positive dining experiences by sharing menu details and specials.
Resolved customer concerns promptly and courteously while maintaining professional service.
Helped clear dishes, refill beverages, clean tables, track bar inventory, restock supplies, and place orders.
Followed alcohol service safety rules and compliance requirements.
Bartender
BEACH VILLAS AT KO’OLINA
Kapolei, HI
02.2017 - 07.2018
Served multiple guests throughout the bar area while maintaining knowledge of beverage lists and promotions.
Managed bar inventory, restocked supplies, and placed orders.
Processed orders through a computerized POS system and handled cash, balanced tills, processed credit-card batches, and prepared bank deposits.
Trained staff on bar practices, customer-service standards, and productivity strategies.
Maintained health-code, sanitation, and license requirements.
Maintained clean and organized bar equipment, shelving, mixers, cups, blenders, and soda systems.
Banquet Server
FOUR SEASONS RESORT & SPA KO’OLINA
Kapolei, HI
01.2016 - 02.2017
Provided food and beverage service, setup, and breakdown for banquet functions.
Served plated meals, buffets, and receptions while maintaining knowledge of menu items and confidently describing food to guests.
Communicated guest orders, dietary restrictions, and special requests to the kitchen.
Delivered food and beverages promptly while protecting food quality and guest experience.
Anticipated guest needs, responded promptly, and offered suggestions to enhance the experience.
Set up and broke down tables, food buffets, and beverage stations while maintaining Four Seasons service standards.
Transportation Dispatcher
PRA/INSIDER EXPERIENCE
Honolulu, HI
Dispatched airport-to-hotel transportation while balancing drivers, hotels, guests, and changing schedules.
Handled multiple priorities, service changes, delays, and guest concerns while keeping transportation operations organized.
Communicated with drivers and partners to provide reliable service.