Paris Provost
Rochester,MI
Summary
Results-driven retail professional with hands-on experience in store management and day-to-day operations. Proven ability to lead teams, optimize scheduling, and maintain efficient store performance while delivering a high standard of customer service. Skilled in sales, merchandising, and creating engaging in-store experiences that drive revenue and customer loyalty.
Experienced in social media promotion and customer engagement, with a strong creative eye and passion for fashion that enhances brand presentation. Recognized for being detail-oriented, dependable, and effective at balancing operational execution with a customer-first mindset.
Overview
5
5
years of professional experience
Work History
Director of Social Media
Bliss Corprate Inc
Center Line, MI
03.2025 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Head Manager
Duffys Landing
Harrison, MI
10.2021 - 10.2025
- Coached and supervised team members to outline clear job expectations and conduct reviews.
- Evaluated hiring, firing, and promotion requests.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Apparel Sales Associate
Dicks Sporing Goods
Macomb, MI
09.2022 - 05.2024
- Assisted customers in selecting apparel, providing product knowledge, and recommendations.
- Maintained sales floor organization, ensuring merchandise was displayed attractively.
- Trained new associates on sales techniques and store policies to ensure operational efficiency.
- Provided expert advice on sizing, fit, materials, and care instructions for various apparel items.
- Processed transactions accurately and efficiently, ensuring a smooth checkout experience for customers.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Assisted visual merchandising efforts by updating window displays or mannequins in line with seasonal themes or trends.
- Kept the apparel section neat and organized by folding clothing on proper shelves and hanging up clothing on proper racks.
- Engaged in conversation with the customer to better uncover individual needs.
Nutrition Club Associate
Clinton Township Nutrition
Clinton Township, MI
05.2021 - 05.2022
- Maintained accurate cash drawer and balanced daily sales reports.
- Trained new cashiers on operational procedures and best practices.
- Crafted high-quality smoothies using fresh ingredients and precise recipes.
- Trained new staff on smoothie preparation techniques and customer service standards.
- Worked effectively in fast-paced environments.
- Developed seasonal menu items, enhancing customer experience through innovative beverage offerings.
- Developed strategic advertising campaigns to enhance brand visibility and drive customer engagement.
Education
Health Sciences
Indiana Wesleyan University
Marion, IN08.2027
Skills
- Visual design
- Fashion awareness
- Stock replenishment
- Trend identification
- Returns management
- Clothing organization
- Styling advice
- Customer service
- Staff training and development
- Employee onboarding
- Operations management
- Inventory management
Accomplishments
- Developed and managed employee schedules to maximize coverage and operational efficiency
- Led and supervised a team of 30+ staff members, driving productivity and accountability
- Managed cash handling, balanced registers, and oversaw daily sales reporting with accuracy
Languages
English
Timeline
Director of Social Media
Bliss Corprate Inc
03.2025 - Current
Apparel Sales Associate
Dicks Sporing Goods
09.2022 - 05.2024
Head Manager
Duffys Landing
10.2021 - 10.2025
Nutrition Club Associate
Clinton Township Nutrition
05.2021 - 05.2022
Health Sciences
Indiana Wesleyan University