Experienced manager with proven expertise in customer service, team leadership, and conflict resolution. Committed to keeping positive relationships and maintaining high standards of operational excellence within the workforce.
Overview
4
4
years of professional experience
Work History
Manager
Papa Johns
1675 N Avalon Park Blvd
06.2022 - Current
Oversaw daily operations to ensure high-quality customer service and product consistency.
Trained and mentored team members on operational procedures and best practices.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained professional, organized, and safe environment for employees.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.