Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Personal Information
Timeline
Generic

Parisa Alizad

Los Angeles,CA

Summary

Customer-focused retail professional with over 5 years of experience in customer service, cashiering, merchandising, and sales. Skilled in POS operation, cash handling, stocking, and providing outstanding guest experiences. Proven ability to meet sales targets, resolve customer concerns, and work effectively in fast-paced environments. Flexible to work evenings, weekends, and holidays.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Shahrvand Chain Stores Inc.
Tehran, Iran
05.2023 - 11.2024
  • Resolved customer concerns with professionalism and efficiency.
  • Assisted shoppers with purchases and store navigation, ensuring positive experiences.
  • Implemented a customer feedback system that improved satisfaction scores.
  • Maintained store standards and supported daily operational tasks.

Sales Associate

Hacoupian
Tehran, Iran
03.2021 - 05.2023
  • Delivered high-quality service, consistently meeting and exceeding sales goals.
  • Processed cash, credit, and electronic transactions with accuracy.
  • Supported promotions, signage, and seasonal merchandising displays.
  • Built strong customer relationships, driving loyalty and repeat sales.

Customer Service Cashier

Kourosh Hypermarket
Tehran, Iran
06.2019 - 03.2021
  • Operated cash registers, processed payments, and balanced transactions daily.
  • Handled customer complaints with empathy, increasing overall loyalty.
  • Maintained clean, safe, and organized checkout areas.
  • Supported team during high-traffic hours and seasonal rushes.

Education

High School Diploma -

Tehran, Iran

Skills

  • Customer Service & Guest Assistance
  • Cash Handling & POS Systems (returns/exchanges)
  • Merchandising, Stocking & Planograms
  • Inventory & Loss Prevention Awareness
  • Team Collaboration & Communication
  • Multitasking & Time Management
  • Problem-Solving & Conflict Resolution
  • Microsoft Office (Word, Excel, Outlook)

Additional Information

Flexible availability: mornings, evenings, weekends, and holidays., Physically able to lift/move up to 40-50 lbs and stand for extended periods.

Languages

  • English
  • Persian (Farsi)

Personal Information

Authorized To Work: U.S.

Timeline

Customer Service Representative

Shahrvand Chain Stores Inc.
05.2023 - 11.2024

Sales Associate

Hacoupian
03.2021 - 05.2023

Customer Service Cashier

Kourosh Hypermarket
06.2019 - 03.2021

High School Diploma -

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