PARIZAD RASKAR
Pune
Summary
Dynamic entrepreneur and former Domain & Digital Learning Lead at WNS Global Services, I excel in driving digital learning transformation and talent development. With a proven track record in gamification and strategic thinking, I enhance organizational efficiency and foster cross-functional collaboration, delivering impactful training solutions that elevate performance and engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Founder & Business Owner
E-Commerce Fashion Brand
Pune
12.2021 - Current
- Established and scaled a profitable online fashion brand handling end-to-end business operations.
- Leveraged digital marketing and marketplace optimization to drive consistent growth.
- Gained expertise in customer journey mapping and consumer behavior analytics.
- Applied learning design principles to train and develop staff and vendor teams.
Domain & Digital Learning Lead
WNS Global Services
Pune
05.2015 - 04.2021
- Led the Digital Learning Transformation Team to build enterprise-wide learning capability across BFSIH verticals.
- Championed gamification-based learning programs, aligning with business strategy.
- Designed COE frameworks, improving efficiency with a 50% trainer man-hour reduction.
- Directed three major UK insurance transitions (800+ FTEs) from setup to BAU.
- Collaborated cross-functionally to reduce the learning curve between hiring and operations.
- Delivered client consulting solutions through customized training playbooks and ROI assessments.
Deputy Manager / Assistant Manager / Executive
EXL Services
Pune
09.2005 - 04.2015
- Managed end-to-end Learning & Development initiatives for over 2,500 employees across multiple client accounts.
- Designed digital learning and onboarding programs to improve employee productivity.
- Ensured compliance with service level agreements while maintaining high client satisfaction in insurance operations.
Education
Bachelor of Arts - Economics
Pune University
05.2005
Skills
- Learning and development strategy
- Digital learning transformation
- Gamification and innovation
- Instructional design and capability building
- Talent development and leadership
- Stakeholder engagement
- Change management
- Consulting and training design
- Entrepreneurship and business management
- Cross-functional collaboration
- Strategic thinking
Certification
- Train the Trainer (Level 1 & 2)
- Instructional Design
- Associate in General Insurance (AINS), The Institutes, US
- IF1 Insurance, Legal & Regulatory, The Chartered Institute, UK
- Certified Prince2 Practitioner
Awards Recognition
- Bellwether Award for Learning Transformation & Digitization
- League of Champions title for HR Skill Development & Transition Projects
- Multiple Top Performer awards for cost-saving and impact-driven initiatives
Timeline
Founder & Business Owner
E-Commerce Fashion Brand
12.2021 - Current
Domain & Digital Learning Lead
WNS Global Services
05.2015 - 04.2021
Deputy Manager / Assistant Manager / Executive
EXL Services
09.2005 - 04.2015
Bachelor of Arts - Economics
Pune University