Parker Cloward
Summary
Dynamic professional with extensive experience in customer service and conflict resolution, notably as a Night Manager at Allami Tobacco. Proven ability to enhance customer satisfaction and effectively manage staff. Skilled in time management and policy enforcement, consistently delivering results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Night Manager
Allami Tobacco
07.2020 - Current
- Managed the shop until closing
- Diffused situations when customers became upset or agitated.
- Restocked the shop after closing to be ready for the next day.
Sales associate
CarMax
12.2019 - 06.2020
- Processed orders and coordinated deliveries.
- Sold various products and offered service consultations.
Loan Officer
Teleperformance
01.2018 - 06.2019
- Executed loan origination process
- Ordered credit reports, appraisals, and preliminary title reports.
- Educated customers on variety of loan products and credit options.
- Provided customer service calls.
Delivery Driver
Papa John’s
02.2016 - 10.2017
- Delivered merchandise with proper product handling standards.
Education
GED -
Hunter High School
01.2018
Skills
- Customer service
- Conflict resolution
- Staff supervision
- Time management
- Policy enforcement
- Communication skills
- Problem-solving
References
- Susan Craghead
Allami Tabacco Head Manager
Phone Number: (801)360-8879
- Amanda Olson
Personal Reference
Phone number: (801)809-6675
Timeline
Night Manager
Allami Tobacco
07.2020 - Current
Sales associate
CarMax
12.2019 - 06.2020
Loan Officer
Teleperformance
01.2018 - 06.2019
Delivery Driver
Papa John’s
02.2016 - 10.2017
GED -
Hunter High School
Similar Profiles
Khaled AlakbariKhaled Alakbari
Area Sales Supervisor at Al Rashideen Trading & Distribution of Tobacco Products (Marlboro & IQOS- Heated Tobacco)Area Sales Supervisor at Al Rashideen Trading & Distribution of Tobacco Products (Marlboro & IQOS- Heated Tobacco)
Olusola Micheal FakoyaOlusola Micheal Fakoya
Factory Operations Manager at CONGO TOBACCO COMPANY A SUBSIDIARY OF PAN AFRICAN TOBACCO GROUPFactory Operations Manager at CONGO TOBACCO COMPANY A SUBSIDIARY OF PAN AFRICAN TOBACCO GROUP
Delroy TrowersDelroy Trowers
Territory Manager at Imperial Tobacco Canada - British American TobaccoTerritory Manager at Imperial Tobacco Canada - British American Tobacco
Ankit SharmaAnkit Sharma
Night Manager at Jumierah Beach HotelNight Manager at Jumierah Beach Hotel
Maxim DeschepperMaxim Deschepper
Night Manager at Modified Spaces BVNight Manager at Modified Spaces BV