Parker Eichsteadt
Appleton
Summary
A strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach the highest potential. Offering a pleasant personality with expertise in developing employee performance goals. Problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
RV Detailer
Kunes RV
04.2024 - Current
- Collected and disposed of trash in RV compartment spaces and under seats.
- Maintained RV detailing equipment and supplies in optimal condition for daily demands.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Maintained clean, tidy and safe work environment.
- Applied protective agents, including sealants, to protect surfaces.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Applied chemicals and used high-pressure wash and scrubbers to RV exteriors.
Vendor Managed Inventory and Material Handling Specialist
Ducommun
03.2023 - 04.2024
- Utilized inventory management systems to keep accurate records of raw materials.
- Manually reviewing and digitally updating inventory records to ensure accuracy.
- Communicating digitally and physically with company vendors
- Reviewing current company work orders and current inventory to ensure material is available for the job
- Interacting with internal departments to help fulfill customer requests
- Handled requests or directed persons to proper sources
- Check source documents for accuracy and verify data when required
- Maintained a hard copy backup of all sensitive information
- Researched and gathered information on incomplete documents
- Reviewed performance indicators to pinpoint and correct recurring problems
Home Goods Department Lead
Kohls
10.2021 - 03.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Created an inviting environment for customers by maintaining store organization and cleanliness.
- Developed professional relationships with customers to increase loyalty, retention, and rapport.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Maintained clean sales floor and straightened and faced merchandise. Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
Food Delivery Driver
DoorDash
04.2019 - 09.2021
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Followed traffic laws during delivery for the safety of pedestrians and other vehicles.
- Operated delivery vehicles safely and efficiently.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed strong customer base through efficient and reliable service.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Delivered orders to customers to drive full satisfaction.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Video Repair Specialist
Spectrum
04.2017 - 03.2019
- Investigated and resolved customer inquiries and complaints quickly.
- Received customer calls regarding their video equipment and services around the country.
- Used open-ended questions to recognize and resolve issues.
- Documented and addressed customer complaints.
- Notated customer accounts with call summaries to assist coworkers in possible issue patterns.
- Used listening skills and personality to properly de-escalate irate customers and address concerns in an efficient manner.
- Recognized issue patterns & possible outages in several cities in order to escalate issue to maintenance technicians.
- Expertise in many programs such as ICOMS, CRM, Kronos, RIO, and knowledge management systems.
- Efficiency in billing system data entry and balancing.
- Participated in weekly meetings and coaching to improve personal knowledge and keep up with the rapid growth of technology.
- Received award for top 20 of over 900 representatives in the last quarter of 2018.
Education
Information Systems Security
Fox Valley Technical College
1825 N Bluemound Dr, Appleton, WI 5491401-2020
Skills
- Product and Service Sales
- Policy and Procedure Adherence
- Customer Needs Assessments
- Rules and Regulations
- Sales Expertise
- Goals and Performance
- Workload Balancing
- Department Head
- Merchandising
- Troubleshooting Techniques
- Proper Equipment Usage
Timeline
RV Detailer
Kunes RV
04.2024 - Current
Vendor Managed Inventory and Material Handling Specialist
Ducommun
03.2023 - 04.2024
Home Goods Department Lead
Kohls
10.2021 - 03.2023
Food Delivery Driver
DoorDash
04.2019 - 09.2021
Video Repair Specialist
Spectrum
04.2017 - 03.2019
Information Systems Security
Fox Valley Technical College
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