Parker Huff
Owosso,MI
Summary
Customer-oriented problem-solver, dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable individual with experience communicating information to customers about brand value, quality, policy, and style. Proficient in POS system and warehouse database operations paired with exceptional knowledge of current sales promotions.
Overview
1
1
year of professional experience
Work History
Brand Associate
Old Navy
Lansing, MI
08.2021 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Was top-performing salesperson during Q3 2021.
- Performed inventory control, such as counting and stocking merchandise.
- Collected discarded merchandise, sorted and returned to display racks.
- Monitored customers for signs of theft.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Brand Associate
Old Navy
Okemos, MI
01.2019 - 01.2020
- Assisted with development and implementation of organization brand strategy.
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Executed markdown processes to meet productivity and pricing standards.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
Associate of Arts - Computer Graphics, Multimedia
Lansing Community College
Lansing, MI08.2024
Skills
- Consumer Buying Habits
- Industry Trends
- Database Skills
- Computer Proficiency
- Customer Service
- Detail-Oriented
- Digital Media
- Brand Promotion
Timeline
Brand Associate
Old Navy
08.2021 - Current
Brand Associate
Old Navy
01.2019 - 01.2020
Associate of Arts - Computer Graphics, Multimedia
Lansing Community College