Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parker Keough

Hartland,MI

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

1
1
year of professional experience

Work History

Manager

Wendy's Restaurant
South Lyon, MI
12.2023 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • I performed good customer service

FOH Team Member

Panda Express
Hartland, MI
05.2023 - 12.2023
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
  • Maintained cleanliness of dining area including tables, chairs, floors, windowsills.
  • Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Greeted customers and answered questions related to products and services.

Education

High School Diploma -

Howell Public Schools
Howell, MI
05-2021

Skills

  • Performance Management
  • Strategic Planning
  • Mechanically inclined
  • Customer service excellence
  • Team Leadership
  • Sales Techniques
  • Staff Management

Timeline

Manager

Wendy's Restaurant
12.2023 - Current

FOH Team Member

Panda Express
05.2023 - 12.2023

High School Diploma -

Howell Public Schools
Parker Keough