Parker McWilliams
Aurora,CO
Summary
Dedicated and professional individual with a proven track record in providing exceptional customer service, effectively managing time, and staying updated on industry trends. Skilled in troubleshooting problems and devising successful solutions. Adept at verbal and written communication, with a solid background in fostering positive relationships and consistently surpassing set goals.
Overview
8
8
years of professional experience
Work History
Preschool Photographer
Lifetouch
03.2024 - Current
- Maintained a safe environment for children while photographing them in a variety of settings, both indoors and outdoors.
- Organized image files for easy retrieval, ensuring prompt delivery to clients upon request or order completion.
- Balanced creativity with professionalism when posing children and selecting backdrops that best showcased the individuals
- Maximized photo sales by offering attractive packages tailored to each family''s needs and preferences.
- Fostered positive relationships with parents, teachers, and staff through clear communication and collaboration.
- Maintained timely communication with schools regarding scheduling, logistics, and any specific requirements or requests prior to each session.
Team Manager
Pizza Hut
08.2022 - 05.2023
- Taught team members procedures and resolved issues, jumping in quickly to address concerns
- Facilitated effective communication between team members
- Corrected problems with team members using training and disciplinary actions
- Organized periodic merchandise resets following company specifications
- Monitored, organized and managed store sales floor, stock areas and registers
- Solved inventory problems working with buyers, supply chain management and other company leaders
Brand Ambassador/Host
Joe's Crab Shack
04.2021 - 08.2021
- Took reservations by phone and in person, providing helpful, accurate responses to inquiries
- Monitored dining rooms for seating availability, service, safety, and well-being of guests
- Supported kitchen staff and servers with back-up food delivery and bussing support
- Provided superior customer service by promptly greeting and welcoming guests
- Reset tables quickly to achieve optimum turnaround times
Captioning Agent
CaptionCall
06.2019 - 08.2020
- Verified correct spelling, grammar, and punctuation on completed work
- Employed [Software] to transcribe symbols into text
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
Team Member
Five Guys Burgers and Fries
03.2017 - 06.2017
- Connected customers and promoted company loyalty with friendly conversation
- Maintained store cleanliness and appearance
- Adapted to operational needs, taking on different roles to support workflow
- Restocked supplies to keep teams productive
- Worked hard to quickly learn required tasks to maximize performance
Education
Bachelor of Arts (B.A.) - Video Production/Media Arts
University of Colorado Colorado Springs
Colorado Springs, CO05-2025
Diploma -
Skyline High School
Longmont, CO05.2018
Skills
- Identifying and Solving Problems
- Relationship Building
- Posing techniques
- Image composition
- Project Management
- Patience and empathy
- Client Service
- Employee Evaluation
- Complaint Resolution
- Team Supervision
- Documentation and Reporting
- Leadership
- Goal Setting
- Performance Improvement
Timeline
Preschool Photographer
Lifetouch
03.2024 - Current
Team Manager
Pizza Hut
08.2022 - 05.2023
Brand Ambassador/Host
Joe's Crab Shack
04.2021 - 08.2021
Captioning Agent
CaptionCall
06.2019 - 08.2020
Team Member
Five Guys Burgers and Fries
03.2017 - 06.2017
Diploma -
Skyline High School
Bachelor of Arts (B.A.) - Video Production/Media Arts
University of Colorado Colorado Springs
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