Summary
Overview
Work History
Education
Skills
Timeline
Generic

Parker Naatjes

Provo,UT

Summary

Communicative Service Advocate with the belief that the customer is always right. Committed to ensuring each customer has a pleasant experience and is satisfied with the products and services that were paid for. Courteous and warm with exceptional personal and customer service talents. Demonstrated to quickly learn and effectively apply new knowledge and skills.

Overview

6
6
years of professional experience

Work History

Guest Service Advocate, Cashier, Style, OPU

Target
08.2020 - Current
  • Worked with guests to ensure they received their money back for returns or defective items
  • Analyzed customers' issues and complaints and initiated corrective actions
  • Greeted each customer and solved all issues and complaints via face-to-face or on phone
  • Performed "Drive-up" pickup orders for online orders
  • Organized the backrooms of the guest service area which includes, folding and tagging clothes, putting abandoned merchandise back in its correct spot, sealed and stored away defective items, and cleaned the backrooms after the store closed
  • Worked Checklanes and Self-Checkout area
  • Did shopping in Order-Pickup for online orders placed on the Target mobile app
  • Folded and Organized zones in the Style Department along with organizing the fitting room, working out abandoned items, and pulling freight from the back to be worked out onto the floor

Cashier, Floor Assistant

Ace Hardware
03.2019 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Helped customers in finding items appropriate for home projects

Violin Tutor

Naatjes Music
11.2017 - 01.2019

Taught Violin to beginner violin students.

Education

Bachelor of Arts - Music

BYU
Provo, UT
04.2026

High School Diploma -

Lakeville South High School
Lakeville, MN
06.2021

Skills

  • Customer Interaction
  • Service Quality
  • Organization
  • Memorize Lines
  • Music Performance
  • Music Composition
  • Music Theory
  • Music Production

Timeline

Guest Service Advocate, Cashier, Style, OPU

Target
08.2020 - Current

Cashier, Floor Assistant

Ace Hardware
03.2019 - 11.2019

Violin Tutor

Naatjes Music
11.2017 - 01.2019

Bachelor of Arts - Music

BYU

High School Diploma -

Lakeville South High School
Parker Naatjes