Parker Peoples
Dayton,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Patient Access Specialist
Erlanger Health system
Chattanooga, Tennessee
12.2024 - Current
- Collected patient information and verified insurance eligibility.
- Coordinated with medical staff to ensure smooth patient flow.
- Assisted in training new staff on patient access procedures.
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Performed data entry tasks associated with registrations such as entering demographic data into system database.
- Provided assistance with answering questions related to billing processes or assisting customers with payment plans.
- Called insurance companies and verified patient coverage.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Collaborated with clinical staff to ensure timely processing of orders for tests, treatments and procedures.
Waitress
Outback Steak house
Hixson, Tennessee
04.2024 - 06.2025
- Being a server at outback I was serving customers with integrity and in a timely manner to make their experience great.
- Accurately took food and drink orders using point-of-sale system.
- Maintained cleanliness and organization of dining area throughout shifts.
Daycare Teacher
Kids R Kids Learning Academy
Hixson, Tennessee
02.2022 - 11.2024
- Developed engaging lesson plans for preschool and kindergarten-aged children.
- Fostered a nurturing environment promoting social, emotional, and cognitive growth.
- Implemented daily activities that encouraged creativity and exploration in learning.
- Collaborated with parents to discuss child development and address concerns.
- Maintained a clean and safe classroom environment to ensure child wellbeing.
- Supervised playtime, ensuring safety while encouraging cooperative interactions among children.
Order Entry
Strawbridge studios
Durham, North Carolina
08.2021 - 01.2022
- Managed daily operations of assigned accounts, including order entry, billing, invoicing, and customer service inquiries.
- Monitored the accuracy of order entry into the system.
- Processed orders quickly and efficiently while ensuring accuracy in order entry details.
- Implemented new software systems related to order entry, tracking, warehouse management, and shipping and receiving procedures.
Waitress
Cracker Barrel
Crossville, Tennessee
10.2019 - 05.2021
- Provided attentive service to guests in a fast-paced dining environment.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
Education
High School Diploma -
Rhea County High School
Evensville, TN05-2020
Skills
- Insurance verification
- Patient registration
- Data entry
- HIPAA compliance
- Payment processing
- Customer service
References
- Elora Kiser, 423-779-6911
- Jennifer Shearer, 423-315-8469
- Natalie Bailey, 931-235-0479
Timeline
Patient Access Specialist
Erlanger Health system
12.2024 - Current
Waitress
Outback Steak house
04.2024 - 06.2025
Daycare Teacher
Kids R Kids Learning Academy
02.2022 - 11.2024
Order Entry
Strawbridge studios
08.2021 - 01.2022
Waitress
Cracker Barrel
10.2019 - 05.2021
High School Diploma -
Rhea County High School