Parker Rodrigue
Raceland,LA
Summary
Dynamic Customer Service Representative with a proven track record at Bayou Boucherie Meat Market, enhancing customer satisfaction and streamlining service operations. Expert in problem-solving and order processing, adept at training teams and improving service delivery. Excelled in client relations and dispute resolution, significantly elevating service standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Bayou Boucherie Meat Market
09.2023 - Current
- Responded to customer requests for products, and services.
- Developed customer service policies and procedures to meet and exceed service standards by working in collaboration with owners.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Processed customer service orders promptly to increase customer satisfaction.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Trained new personnel regarding company operations, policies and services.
- Cross-trained and provided backup support for organizational leadership.
- Responded proactively and positively to rapid change.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Delivered prompt service to prioritize customer needs.
- Sought ways to improve processes and services provided.
Education
High School Diploma -
Central Lafourche High School
Raceland, LA05.2024
Skills
- Product Sales
- Service Upselling
- Critical Thinking
- Order Processing
- Strategic sales knowledge
- Problem-solving abilities
- Computer Proficiency
- Problem Resolution
- Client Relations
- Sales closing
- Dispute Resolution
- Customer Relations
- Prioritization
Timeline
Customer Service Representative
Bayou Boucherie Meat Market
09.2023 - Current
High School Diploma -
Central Lafourche High School
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