Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Parker Seale

Madison,VA

Summary

Proven Field Service Technician with a strong background in troubleshooting and repair, showcased during tenure at Carter Machinery. Excelled in enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in equipment maintenance and customer relations, consistently praised for a positive attitude and mechanical aptitude. Achieved significant improvements in equipment performance and safety standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Field Service Technician

Carter Machinery
08.2022 - Current
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Operated hand tools and power equipment according to company safety procedures.

Equipment Technician

Sunbelt Rentals
06.2021 - 07.2022
  • Enhanced production efficiency with thorough troubleshooting and repair of malfunctioning equipment.
  • Troubleshot equipment failures and remedied problems to restore functionality.
  • Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
  • Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
  • Maintained documentation of equipment maintenance tasks, new installations, and repair procedures.
  • Understood and read technical manuals and blueprints.
  • Improved equipment performance by conducting regular maintenance and calibration checks.
  • Participated in regular safety audits to ensure a safe and hazard-free work environment for all technicians and production employees.
  • Assembled, tested, and maintained company equipment [Number] pieces of equipment on weekly basis.
  • Performed frequent inspections of company equipment and corrected malfunctioning equipment.

Education

Diesel Truck And Technology - Diesel Technology

Lincoln College of Technology
Nashville, TN
07-2022

High School Diploma -

Madison County High School
Madison, VA
06-2021

Skills

  • Problem-solving
  • Positive attitude
  • Troubleshooting and repair
  • Field repairs
  • Customer service
  • Preventive Maintenance
  • Technical troubleshooting
  • Teamwork and coordination
  • Mechanical aptitude
  • Valid Driver's license
  • Repair and installation
  • Power tools operation
  • Hardware and software installation
  • Installation and maintenance
  • Route planning
  • Service quality
  • Fault diagnosis
  • Multimeter usage
  • Equipment inspection
  • Diagnostic testing
  • Safety assessment
  • Equipment Repair
  • Tool management
  • Relationship building
  • Accountability and work ethic
  • Vehicle maintenance
  • Timely reports completion
  • Work orders
  • Work order management
  • Reading wiring diagrams
  • Emergency response
  • Record keeping
  • Diagnostics and troubleshooting
  • Customer relations
  • Following safety practices
  • Heavy equipment repair

Certification

  • Automotive Service Excellence (ASE) Certification - National Institute for Automotive Service Excellence.
  • First Aid Certification
  • CPR Certification
  • Kenworth Electrical
  • Journeyman's Card

Timeline

Field Service Technician

Carter Machinery
08.2022 - Current

Equipment Technician

Sunbelt Rentals
06.2021 - 07.2022

Diesel Truck And Technology - Diesel Technology

Lincoln College of Technology

High School Diploma -

Madison County High School

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Parker Seale