Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Results-focused food service with proven track record in bakery and deli environments. Successfully executed food preparation tasks and maintained clean, organized workspace.
Known for collaborative efforts and adaptability in dynamic settings, with key skills in customer service and food safety.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Bakery & Deli Clerk
Save Mart
Tehachapi, CA
11.2023 - 08.2024
Operated deli equipment, ensuring compliance with safety and sanitation standards.
Prepared and packaged deli items, maintaining freshness and quality for customer satisfaction.
Collaborated with team members to streamline operations during peak hours for improved efficiency.
Enhanced customer experience in bakery/deli section by fostering rapport and actively engaging with patrons.
Contributed to a positive work environment through effective communication, teamwork, and a strong commitment to achieving store goals.
Enhanced customer satisfaction by providing exceptional service and product knowledge in the bakery and deli departments.
Designed and created custom cake decorations based on client specifications.
Researched current trends in cake design to enhance product offerings and customer satisfaction.
Created visually appealing and delicious specialty cakes tailored for weddings, birthdays, and graduations, meeting client specifications.
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Applied intricate piping techniques and colorful icings to artistically decorate a variety of baked goods, including fruit tarts, cupcakes, cookies, and cakes.
Wrapped, dated and rotated food items to properly store food and maintain freshness.
Prepared all food orders within 15 to 30 minutes to maintain high standards and customer satisfaction.
Played a key role in reducing average ticket times by optimizing kitchen workflows, leading to more satisfied customers and positive reviews.
Delivered excellent results under pressure by efficiently handling high-volume orders during peak dining hours without sacrificing quality or timeliness.
Cleaned and maintained fryers and grills to keep appliances in working condition.
Prepared food items such as meats, poultry, and fish for frying purposes.
Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
Crew Team Member
Pilot Flying J
Tehachapi, CA
04.2023 - 08.2023
Delivered a wonderful guest experience by providing kindness and efficiency during service
Accurately took orders, ensuring prompt and correct service for all guests
Processed cash transactions for in-store and drive thru guests, maintaining accuracy and speed
Operated fryers efficiently to prepare menu items while maintaining food safety standards
Sanitized stations and lobby to uphold cleanliness and health regulations
Drive Thru Cashier
Jack in the Box
Tehachapi, CA
11.2020 - 02.2021
Efficiently took orders, ensuring accuracy and quick service for drive thru customers
Demonstrated strong communication skills to enhance customer interactions
Performed well under stress during rushes, maintaining high service standards
Stocked materials to ensure continuous workflow and product availability
Processed cash transactions for drive thru customers with accuracy and speed
Utilized memorization skills to quickly recall menu items and promotions
Housekeeper
Arrowhead Mountain Inn
Lake Arrowhead, CA
07.2020 - 09.2020
Cleaned and sanitized guest rooms and suites to maintain high cleanliness standards
Stripped and made beds efficiently to prepare rooms for new guests
Performed basic maintenance tasks to ensure guest satisfaction and room functionality
Education
Fine Arts - Some College
Mt San Jacinto Community College District
Menifee, CA
05.2018
High School Diploma -
Mountain High School
Lake Arrowhead, CA
06.2014
Skills
25 years at-home cooking expertise
Customer service
Cleaning and organization
Team player
Cake decorating expertise
Attention to detail
Guaranteed customer satisfaction
Certification
Driver's License
Food Handler CertificationApril 2023 to April 2026
Timeline
Bakery & Deli Clerk
Save Mart
11.2023 - 08.2024
Crew Team Member
Pilot Flying J
04.2023 - 08.2023
Drive Thru Cashier
Jack in the Box
11.2020 - 02.2021
Housekeeper
Arrowhead Mountain Inn
07.2020 - 09.2020
Fine Arts - Some College
Mt San Jacinto Community College District
High School Diploma -
Mountain High School
Additional Information
Authorized to work in the US for any employer
Awards
Ginger Jolley Memorial Scholarship
June 2014
Scholarship awarded for the exceptional work in the Arts