Parnia Zandian
Summary
Recent nursing graduate with a Associates of Science in Nursing and a strong foundation in clinical rotations across various specialties. Eager to apply my hands-on experience, compassionate patient care approach, and dedication to learning in a dynamic healthcare setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Appointment Clerk
Kaiser Permanente
06.2023 - Current
- Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Determines the type of appointment requested or needed, reviews the scheduling mix of various physicians/providers, and then makes appointments utilizing appropriate guidelines.
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws
Wilshire Valley Therapy Center
Administrative Manager
12.2022 - 06.2023
- Demonstrate exceptional proficiency in preparing various professional documents, including correspondence, proposals, invoices, spreadsheets, and presentations, with a strong focus on accuracy, formatting, and distribution.
- Develop and maintain positive relationships with a broad base of internal clients and employees, delivering timely, efficient, and accurate responses to inquiries and requests via email, resulting in increased client satisfaction and improved overall performance.
- Implement new administrative procedures, delegate tasks to appropriate personnel, and organize the online filing system, improving efficiency and productivity for the team.
Pacific Toxicology
Covid-19
10.2021 - 01.2022
- Demonstrated exceptional proficiency in preserving documents and ensuring that proficiency testing specimens were tested in the same fashion as patient samples, adhering to all Quality Assurance protocols established by the Laboratory, resulting in accurate and reliable test results.
- Successfully met the Laboratory's set admissible standards of effectiveness, executing the defined protocols while remaining proficient in spotting issues that may jeopardize test effectiveness or the reporting of test findings, ensuring high-quality patient care.
- Proven ability to assist in phlebotomies on individuals of various ages and physiological problems and answer patient questions relevant to COVID-19 testing and laboratory protocols, providing exceptional patient care and customer service.
Education
Bachelor of Science in Nursing -
Grand Canyon University
Phoenix, AZ08.2024
Associate Degree in Nursing -
Los Angeles City College
Los Angeles, CA12.2023
Associates of Psychology -
Los Angeles Pierce College
Woodland Hills, CA01.2021
Associates of STEM - Science, Technology, Engineering, Mathematics
Los Angeles Pierce College
Woodland Hills, CA01.2021
Associates of Behavioral Sciences -
Los Angeles Pierce College
Woodland Hills, CA01.2021
Skills
- Team Player
- Interpersonal Communication
- Customer Service Excellence
- Time Management
- Attention to detail
- Delegation
Certification
Basic Life Support(BLS)
Timeline
Appointment Clerk
Kaiser Permanente
06.2023 - Current
Wilshire Valley Therapy Center
Administrative Manager
12.2022 - 06.2023
Pacific Toxicology
Covid-19
10.2021 - 01.2022
Bachelor of Science in Nursing -
Grand Canyon University
Associate Degree in Nursing -
Los Angeles City College
Associates of Psychology -
Los Angeles Pierce College
Associates of STEM - Science, Technology, Engineering, Mathematics
Los Angeles Pierce College
Associates of Behavioral Sciences -
Los Angeles Pierce College
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