Par'Ris Potts
San Antonio,TX
Summary
Strategic Executive Member with expertise in planning, team leadership, and financial oversight. Drives operational efficiencies and advances organizational objectives to fuel business growth. Skilled in fostering relationships, resolving complex issues, and enhancing customer loyalty. Committed to delivering innovative solutions and impactful process improvements that align with company goals.
Overview
1
1
Certification
16
16
years of post-secondary education
16
16
years of professional experience
Work History
Executive Member
Same Day LLC
Manhattan, New York
08.2025 - Current
- Led sales strategy development for diverse product lines, aligning initiatives with market demands at Same Day LLC.
- Developed strategic sales plans that increased revenue and expanded market presence.
- Managed key client relationships and negotiated high-value contracts effectively.
- Led cross-functional teams to enhance customer engagement and satisfaction initiatives.
- Implemented sales training programs to enhance team alignment with company goals and drive sales effectiveness.
- Implemented CRM tools to streamline processes and improve customer engagement efforts.
- Analyzed market trends to identify new business opportunities and competitive threats.
Customer Success Manager
House of Lowell Reed
San Antonio, Texas
08.2023 - Current
- Scaling operations for Hypergrowth
- Spearheaded digital transformation and automation initiatives to enhance customer engagement and streamline processes.
- Driving M&A( Mergers, Acquisitions, Integrations)
- Fostered emotional awareness among team members to enhance workplace culture and collaboration.
- Led executive meetings to align on company vision and objectives.
- Collaborated with C-level executives to develop and align business strategies that drive customer success.
- Built relationships with industry leaders both internally and externally to create new opportunities for growth.
- Conducted research and analysis to develop actionable insights and reports for senior leadership, informing strategic decisions.
- Participated in development of new products, services through collaboration with marketing, R&D teams.
Microbiology
Thermal Fisher Scientific
12.2020 - 03.2023
- Trained and guided employees on assigned duties, promoting a culture of safety.
- Coordinated and led company efforts in designated area to improve efficiency, quality, and productivity.
- Meet company goals by efficiently delegating tasks and providing job direction.
- Assist production associates with quality assurance questions and concerns.
- Build and maintain a safe work environment by engaging the associates in reporting potential safety hazards, supporting of the EH&S guidelines and continual emphasis on safe work habits and working conditions.
- Implemented 5S practices to ensure a tidy and efficient workspace. Develop a Gemba walk and perform regularly to ensure shop floor control.
- Use results to develop training and mentor opportunities for individuals/team.
- Apply Leader Standard Work implement Lean Management and maintain daily accountability.
- Analyzed production performance indicators using visual management, established triggers, and implemented sustainable corrective actions to enhance quality and reduce waste.
- Continually improve production systems and coordinate activities to correct issues that cannot be immediately resolved. Provide input for performance evaluations.
- Employed SAP system to streamline operations and enhance accuracy.
- Acquired knowledge of medical and pharmaceutical sales processes and regulations.
Commercial Account Executive
Sprint
01.2012 - 01.2019
- Successfully closed $1M+ in new business annually on a consistent monthly/quarterly basis
- Collaborated with cross-functional teams to identify and target high-value opportunities, resulting in increased lead generation
- Collaborated with cross-functional teams to identify and target new high-value opportunities
- Demonstrated the value of technology solutions to customers through proposals, quotes, and business value assessments
- Managed quarterly pipeline and generated accurate forecasting reports to support strategic sales planning
- Developed sales best practices and secured repeatable and expansive opportunities
- Analyzed customer health to identify upsell/cross-sell opportunities, contributing to reduced churn rates
Account Manager
Radio Shack
12.2010 - 09.2012
- Managed a portfolio of 50+ accounts and successfully achieved revenue targets
- Cultivated strong client relationships, leading to identification of new business opportunities
- Partnered with cross-functional teams to deliver tailored solutions that addressed client needs
- Collaborated with cross-functional teams to provide innovative solutions to clients
- Created and implemented account plans that enhanced customer satisfaction and loyalty
- Tracked sales activity and pipeline in CRM system
Education
Bachelor of Science - Political Science And Government
University of Central Missouri
Warrensburg, MO 08.2010 - 07.2026
Skills
- Consultative sales
- Sales methodology
- Meddic
- Sandler
- Business development
- Customer engagement
- Direct sales
- Technical aptitude
- CRM systems
- Google applications
- Data analysis
- Digital transformation
- Project management
- Process optimization
- Attention to detail
- Leadership skills
- Coaching techniques
- Team building
- Staff development
- Talent acquisition
- Stakeholder engagement
- Innovation
- Self-motivation
- Collaborative teamwork
- Relationship building
- Performance evaluation
- Communication skills
- Interpersonal skills
- Performance evaluation
- Administrative leadership
- Business development
Certification
- Splunk Certified
- CourseCareers
- Real Estate License 2018-2020
Volunteer Experience
- Election Judge for County Elections, 2016-2023
- Fathers Advocate Group, 2018
Timeline
Executive Member
Same Day LLC
08.2025 - Current
Customer Success Manager
House of Lowell Reed
08.2023 - Current
Microbiology
Thermal Fisher Scientific
12.2020 - 03.2023
Commercial Account Executive
Sprint
01.2012 - 01.2019
Account Manager
Radio Shack
12.2010 - 09.2012
Bachelor of Science - Political Science And Government
University of Central Missouri
08.2010 - 07.2026