Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pascal Leaman Jr

Dallas,TX

Summary

Dedicated insurance professional experienced in investigating and processing property insurance claims. Excel at analyzing damages, interpreting policies, and negotiating payment solutions. Effectively manage multiple high-priority projects and take pride in providing exemplary customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

DRIVER TRAINER/Truck Dispatcher

Werner Enterprises
Dallas, Texas
08.2024 - Current
  • Instructed on important safety regulations and company policies.
  • Developed and maintained courteous and effective work relationships by providing exceptional customer service.
  • Displayed a consistent, positive attitude towards customers, peers, and other personnel during high-stress situations.
  • Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.

Independent Claims Adjuster

Alacrity Solutions
Dallas, TX
02.2022 - 08.2024
  • Inspected hail, wind, and contents damaged to properties virtually, in order to write estimates and settle claims in a timely fashion, without escalation.
  • Conduct research to determine the current market value of contents for personal property losses.
  • Addressed additional damages, and the contractor's estimate for supplemental assessment, processing, and payment.
  • Recognized and processed claims as needed for subrogation, and handled notification of company interest letters sent to the police.

Independent Claims Adjuster

Pilot Catastrophe Services
Richardson, TX
04.2020 - 02.2022
  • Evaluated insurance policies, and analyzed damages to determine coverage.
  • Investigated and assessed damage to property, and reviewed property damage estimates.
  • Prepared reports of damage, payments, and policy coverage.
  • Responded to customer inquiries, made appropriate decisions, and closed files.
  • Maintained regulatory compliance and documentation to promote a safety and compliance culture.

Driver Dispatcher

Swift Transportation
Lancaster, TX
03.2014 - 04.2020
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
  • Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
  • Enhanced customer satisfaction by providing courteous and professional service.

Education

All Lines Adjuster Prelicensing Education - Computer Science

DALLAS COLLEGE
Dallas, TX

Skills

  • Employee training
  • Safety regulations
  • Microsoft Excel
  • Customer service
  • Driver compliance
  • Route optimization

Certification

All Lines Adjuster Prelicensing Education

Timeline

DRIVER TRAINER/Truck Dispatcher

Werner Enterprises
08.2024 - Current

Independent Claims Adjuster

Alacrity Solutions
02.2022 - 08.2024

Independent Claims Adjuster

Pilot Catastrophe Services
04.2020 - 02.2022

Driver Dispatcher

Swift Transportation
03.2014 - 04.2020

All Lines Adjuster Prelicensing Education - Computer Science

DALLAS COLLEGE

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Pascal Leaman Jr