Experienced IT Infrastructure Analyst skilled in network troubleshooting, Windows Server administration, and disaster recovery planning. Proven ability to implement network security measures and manage Active Directory effectively.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IT Infrastructure Analyst II
SC2 Inc - Supply Chain Services & Solutions
Peoria, IL
11.2021 - Current
Analyzed system performance issues, identified root causes, and developed solutions to resolve them.
Installed, configured, and maintained Windows Server operating systems in physical and virtual environments.
Managed Active Directory users and groups across multiple domains within the organization's environment.
Coordinated vendor relationships to ensure optimal purchasing decisions for necessary hardware and software components.
Investigated unauthorized access attempts and suspicious activity on network resources to enhance security.
Provided technical support to troubleshoot complex network problems related to routers, switches, firewalls and wireless networks.
Designed disaster recovery plan with failover strategies to ensure continuity of mission critical services.
Maintained data backup systems and performed regular backups according to established procedures.
Implemented network security policies in compliance with industry best practices.
Senior Information Technology Specialist
Army National Guard, IL
Springfield, IL
09.2016 - Current
Analyzed system requirements and implemented IT solutions for operational efficiency.
Managed network infrastructure and ensured secure communication across units.
Developed training materials and conducted workshops to improve technical staff's skills.
Collaborated with cross-functional teams to troubleshoot and resolve IT issues, enhancing operational continuity.
Oversaw software upgrades and maintained compliance with security protocols.
Designed and executed disaster recovery plans to safeguard critical systems.
Evaluated emerging technologies to identify solutions that strengthened organizational capabilities and readiness.