Paschal Evans
San Antonio,TX
Summary
Dynamic culinary professional with a proven track record at Whataburger Restaurants, excelling in food preparation and customer service. Expert in cooking techniques and kitchen organization, I enhanced guest satisfaction through innovative menu development and efficient operations, while ensuring strict adherence to safety standards and sanitation protocols.
Overview
4
4
years of professional experience
Work History
Cook
Whataburger Restaurants L&c
08.2022 - 08.2023
- Supervised kitchen staff to ensure efficient food preparation and adherence to safety standards.
- Developed and implemented menu items, enhancing guest satisfaction and dining experiences.
- Trained new cooks in food handling techniques and operational procedures to maintain consistency.
- Streamlined inventory management processes, reducing waste and improving ingredient usage efficiency.
- Collaborated with front-of-house staff to coordinate timely meal service during peak hours.
- Ensured compliance with health regulations, conducting regular inspections of kitchen operations.
- Resolved customer complaints regarding food quality or service, enhancing overall restaurant reputation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Security Officer
SMR
07.2019 - 08.2022
- Monitored security systems and conducted regular patrols to ensure safety of premises.
- Responded to emergency situations, providing assistance and coordinating with law enforcement as necessary.
- Prepared detailed incident reports, documenting all security-related activities and observations.
- Enforced company policies and procedures to maintain a secure environment for employees and visitors.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Collaborated with management to identify potential security risks and implement preventive measures.
- Conducted regular inspections of buildings, identifying vulnerabilities and recommending improvements.
- Utilized surveillance equipment effectively to monitor activities and deter unauthorized access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Sanitation
- Supply restocking
- Surface cleaning
Timeline
Cook
Whataburger Restaurants L&c
08.2022 - 08.2023
Security Officer
SMR
07.2019 - 08.2022