PasCheyona Wright
Lithia Springs,Georgia
Summary
Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management with over 5 years of Logistics and Supply Chain experience. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.
Overview
7
7
years of professional experience
Work History
Freight Dispatcher
Logistics Guru Global
08.2021 - Current
- Liaised between carriers, drivers, and customers to coordinate pickup and delivery schedules, ensuring efficient communication and resolving any issues that may arise during transit
- Maintained accurate records of shipments, including bills of lading, invoices, and other necessary documentation, ensuring compliance with regulatory requirements.
- Addressed and resolved any transportation-related problems, such as delays, route changes, or damaged goods, effectively minimizing disruptions to the supply chain.
- Introduced a streamlined communication protocol between drivers and dispatch team utilizing the app "Group Me", reducing misunderstandings by 20% and improving overall operational efficiency.
Warehouse Desk Support/Tasker
DHL Supply Chain
08.2019 - 06.2021
- Acted as a liaison between warehouse floor operations and office personnel.
- Assisted with order management, including order entry, tracking, and coordination.
- Utilized inventory management software Manhattan Scale to check stock levels and locate products.
- Collaborated with warehouse supervisors to schedule and prioritize orders.
- Managed the resolution of order discrepancies and discrepancies between stock and records.
- Provided administrative support, such as data entry, record-keeping, and filing.
Data Entry Clerk
Tyco Safety Products (Now Johnsons Control)
05.2017 - 05.2019
- Organized, sorted, and checked input data against original documents utilizing various software systems such as: Red Pierre, Manhattan Scale, SAP, sharepoint and MS Teams/Excel.
- Conducted periodic audits of data to identify discrepancies and inconsistencies.
- Collaborated with colleagues to resolve data-related issues and discrepancies.
- Assisted in the development of training materials for new data entry personnel.
- Ensured accuracy and completeness of data of product availability, errors picked, shortages and/or overages by cross-referencing and validating information.
Education
Associate of Science -
South College
Knoxville, TN12.2024
Skills
- Quality Assurance
- Work Order Entry
- Team Collaboration
- Tracking Tasks
- Dispatch of Drivers
- Professional Relationships
- Customer Service Standards
- Issue Resolution
- Route Planning
- Error Logging
Timeline
Freight Dispatcher
Logistics Guru Global
08.2021 - Current
Warehouse Desk Support/Tasker
DHL Supply Chain
08.2019 - 06.2021
Data Entry Clerk
Tyco Safety Products (Now Johnsons Control)
05.2017 - 05.2019
Associate of Science -
South College