Pascual Alavez
Northfield,NJ
Summary
Pascual Alavez is a skilled server and game presenter with a strong background in the hospitality and gaming industries. As a server, to-go specialist, host, and kitchen staff at Bonefish Grill, I consistently provided exceptional customer service, ensuring a positive dining experience for guests. I demonstrated strong multitasking skills and effectively communicated with both customers and kitchen staff. In my current role as a game presenter at Evolution Gaming, I showcase excellent communication and presentation skills while hosting live casino games. I adhere to strict operational and regulatory guidelines, ensuring a fair and secure gaming environment. I collaborates effectively with a diverse team and consistently deliver exceptional customer service.
Overview
1
1
year of professional experience
Work History
Host/Server/To-Go Specialist/Kitchen Staff Member
Bonefish Grill
Egg Harbor Township, NJ
06.2024 - Current
- Ensure guest satisfaction by providing excellent customer service and creating a welcoming atmosphere.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Communicated effectively with wait staff regarding order tickets for accurate delivery times.
- Prepared variety of foods according to exact instructions and recipe specifications.
Online Game Presenter
Evolution Gaming
Atlantic City, NJ
08.2023 - Current
- Ensured that all safety regulations were adhered to during each game session.
- Provided guests with game instructions and rules.
- Resolved any customer complaints in a polite and efficient manner.
- Helped create a fun atmosphere within the gaming area through interaction with guests.
Education
High School Diploma -
Pleasantville High School
Pleasantville, NJ06-2022
Skills
- Team Collaboration
- Telephone reception
- Strong interpersonal skills
- Customer Service
- Quick Learner
- Problem-Solving
- Active Listening
- Continuous Improvement
- Professionalism
Affiliations
- At the moment, I am currently studying to become a Cyber Security Analyst.
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Host/Server/To-Go Specialist/Kitchen Staff Member
Bonefish Grill
06.2024 - Current
Online Game Presenter
Evolution Gaming
08.2023 - Current
High School Diploma -
Pleasantville High School
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