Summary
Overview
Work History
Education
Skills
Timeline
Generic
PASHA I. KHAYYAM

PASHA I. KHAYYAM

Birmingham

Summary

Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.

Overview

16
16
years of professional experience

Work History

Sales Consultant and Client Care Advisor

Infinity of Birmingham
09.2024 - Current
  • Automotive Sales
  • Customer Relationship Management (CRM)
  • Negotiation & Closing
  • Product Knowledge
  • Financing & Leasing
  • Upselling & Cross-Selling
  • Lead Generation
  • Communication & Interpersonal Skills

Sales for New/Used houses

Keller Williams of Vestavia
06.2024 - Current
  • Represented buyers and sellers in residential real estate transactions
  • Conducted market analysis to determine competitive pricing
  • Negotiated contracts and managed closing processes
  • Provided exceptional customer service and maintained long-term client relationships
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Sales Consultant

Hallmark Auto Group
06.2023 - 09.2024
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.


Senior Sales Consultant

Serra Chevrolet
11.2021 - 06.2023
  • Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
  • Provided exceptional customer service, addressing concerns promptly and professionally.
  • Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.

Restaurant Manager

Courtyard Oyster Bar and Grill
04.2016 - 11.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.

Server/Bartender

Perry's Steakhouse
01.2016 - 04.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server/Take Away Specialist/Shift Lead Manager

Outback Steakhouse
03.2011 - 01.2016
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Customer Service Associate/Retail Operations

Walmart Superstores
06.2009 - 02.2011
  • Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
  • Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Education

HVAC Technician Training Certificate - residential and industrial - HVAC Technician

Fortis Institute

Biology, Pre-medicine and Construction Management

Jefferson State Community College of Alabama

Certificate Program - Ultrasound Radiology

American Institute of Medicine and Science Education

High School Diploma - Business Curriculum

James Madison High School
Norcross, Georgia

Skills

  • Time management
  • Customer relationship management
  • CRM proficiency
  • Objection handling

Timeline

Sales Consultant and Client Care Advisor

Infinity of Birmingham
09.2024 - Current

Sales for New/Used houses

Keller Williams of Vestavia
06.2024 - Current

Sales Consultant

Hallmark Auto Group
06.2023 - 09.2024

Senior Sales Consultant

Serra Chevrolet
11.2021 - 06.2023

Restaurant Manager

Courtyard Oyster Bar and Grill
04.2016 - 11.2021

Server/Bartender

Perry's Steakhouse
01.2016 - 04.2016

Server/Take Away Specialist/Shift Lead Manager

Outback Steakhouse
03.2011 - 01.2016

Customer Service Associate/Retail Operations

Walmart Superstores
06.2009 - 02.2011

Biology, Pre-medicine and Construction Management

Jefferson State Community College of Alabama

Certificate Program - Ultrasound Radiology

American Institute of Medicine and Science Education

High School Diploma - Business Curriculum

James Madison High School

HVAC Technician Training Certificate - residential and industrial - HVAC Technician

Fortis Institute

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