Pashett Luckett
Milwaukee,Wisconsin
Summary
Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Living Insights Adult Family Home
03.2021 - 10.2023
- Ran errands to support daily needs of management.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
- Scheduled meetings and managed calendar.
- Supported department procurement activities by coordinating with manager for direction.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Attended monthly sales meetings and reported pertinent information to employees.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
- Utilized [Software] to create and edit correspondence, documents and materials.
- Communicated with and interfaced with business owners and community as confidential liaison.
Education
Nursing Assistance -
Waukesha County Technical College
Pewaukee, WI03.2002
Skills
- Employee Relations
- Technical Troubleshooting
- Records Management
- Basic Computer Support
- Training and development
- Empathy and understanding
- Client retention strategies
- Active listening
- Customer service orientation
- Time management
- Problem-solving abilities
- Task Delegation
- Employee Scheduling
- Performance Reviewing
- Staff Supervision
- Staff Management
- Orientation and Training
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
Certification
CPR License /Adult&Children
Manager Certifications
Section name
Not looking to use at this time
Timeline
Manager's Assistant
Living Insights Adult Family Home
03.2021 - 10.2023
Nursing Assistance -
Waukesha County Technical College
CPR License /Adult&Children
Manager Certifications
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