Pashince Waldrop
Troy,Ohio
Summary
Animal-loving administrative expert with good organizational and multitasking skills. Smoothly manages patient flow, staying on top of paperwork, billing, and scheduled needs. Familiar with multi-line telephone systems and able to handle high-volume work.
Internet-savvy Pet-Influencer with in-depth knowledge and understanding of Facebook, Twitter, Instagram, and TikTok with proven commitment to producing results. Increases brand perception through building and maintaining best-in-class influencer strategies and programming. Connects with consumers worldwide to drive positive brand perception and lead purchases. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Social Media Influencer
Self Employed
12.2021 - Current
- Increased brand visibility by creating and curating engaging content for various social media platforms.
- Collaborated with marketing teams to develop effective influencer campaigns, resulting in higher engagement and sales conversions.
- Established strong relationships with industry leaders, enhancing the credibility of personal brand and online presence.
- Monitored social media analytics to identify trends and adjust strategies accordingly, driving continued audience growth.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Produced relevant product content to reach target customers.
- Captured daily events in and around Ohio using compelling eye-catching imagery and video content.
- Communicated product value, quality, and style to educate and entice potential customers.
- Collaborated with marketing team to create and implement promotional campaigns.
- Engaged customers to communicate key product features.
- Worked with team to achieve sales goals for products.
Veterinary Receptionist
Westside Animal Hospital
08.2020 - 10.2021
- Kept examination and treatment rooms ready for patients, regularly restocking supplies and cleaning surfaces between every visit
- Head of sympathy cards for deceased pets / donated percentage of euthanasia costs to Purdue Memorial in family's name
- Updated charts with new patient and owner information, including personal details, address changes, and payment information
- Delivered top-notch support to clients by maintaining a balanced calendar of office visits, surgical procedures, and walk-in windows
- Enhances patient flow by handling check-in and check-out procedures smoothly
- Coordinated boarding and grooming reservations for multiple animals per week
- Offered additional support and assistance to patients with limitations
- Backed up medical staff by helping clean and prepare rooms, and help hold for exams
- Prepared the night before for upcoming appointments by printing patient information and forms
- Help restock vaccines and or pull up vaccines for doctors
- Hold pets for stitch removals or blood tests.
Pet Training Instructor
Petsmart
07.2017 - 12.2020
- Maintained a calm, professional training atmosphere by communicating positively with dogs, pet parents, and staff
- Attended 2 week training seminar on learning dog body language, behavior, and training
- Trained dogs in beginner, intermediate, advanced and therapy courses
- Learned and applied positive dog training principles in line with program requirements
- Worked with owners and dogs to identify triggers for aggression
- Conducted socialization classes for new pet parents and puppies
- Broke bad habits in previously trained animals.
Pharmacy Technician
Walmart Pharmacy
01.2020 - 08.2020
- Secured drug supplies, closely following pharmacy procedures and monitoring access
- Kept over the counter medications and other pharmacy related supplies well organized and stocked for customers
- Maintained efficiency by balancing customer needs with pharmacy workload
- Handled prescription orders at the counter, in drive-thru line, and via delivery service
- Assisted with billing, entering orders with high accuracy and verifying insurance.
Pet Bather
Petsmart
01.2019 - 01.2020
- Washed dogs to remove dirt, odors, and parasites
- Worked quickly but safely to handle a strong volume of grooming appointments per day
- Worked calmly with dogs that demonstrated signs of anxiety and fear
- Expressed anal glands on canines
- Maintained comfortable, clean and sanitized animal quarters
- Updated records with information on vaccines, weight, behaviors, and food intake.
Dry Cleaner Receptionist
EverGreen Drycleaners
03.2016 - 08.2017
- Kept adequate inventory of supplies, reported shortages of supplies to management
- Achieved precise looks by folding sheets, pillowcases, and bathroom linens by hand
- Removed stains/spots with powders and chemical applications
- Ran dry cleaning machines, washers, and dryers
- Answered phones and assisted customers at desk if any problems occurred.
Education
Psychology - focus in animal psychology -
University of Saint Francis
Fort Wayne, IN01.2014
High School Diploma -
Northside High School
Fort Wayne, IN01.2013
Skills
- Customer Service
- Chart Updating
- Teamwork
- IDEXX VetConnect Plus
- Communication
- Avimark
- Medication Dispensing
- Attention to Detail
- Social Media Platforms
- Video Production
- Content Strategies
- Content Development
- Social Media Posting
- Blogging Knowledge
- Social Media and Promotions
- Platform Analytics
- Live Streaming
- Email Marketing
- Brand Awareness
Timeline
Social Media Influencer
Self Employed
12.2021 - Current
Veterinary Receptionist
Westside Animal Hospital
08.2020 - 10.2021
Pharmacy Technician
Walmart Pharmacy
01.2020 - 08.2020
Pet Bather
Petsmart
01.2019 - 01.2020
Pet Training Instructor
Petsmart
07.2017 - 12.2020
Dry Cleaner Receptionist
EverGreen Drycleaners
03.2016 - 08.2017
Psychology - focus in animal psychology -
University of Saint Francis
High School Diploma -
Northside High School
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