Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Pasihlia Waltu

Pasihlia Waltu

'Ewa Beach,HI

Summary

Dedicated cashier with a strong background in customer service, committed to providing exceptional service and resolving issues efficiently. Skilled in processing transactions, assisting customers, and answering inquiries to ensure customer satisfaction. Known for creative problem-solving abilities and utilizing slow periods effectively to improve team efficiency and reduce waste. Punctual and honest individual with a proactive approach to daily tasks and a passion for enhancing overall service quality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier and Sales Associate

K1 Speed
02.2019 - 03.2020
  • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering the deals and packages on sale
  • Maintaining the sales floor by restocking snacks and drinks, checking in restrooms and arcade for cleanliness, updating pricing information and completing inventory management tasks as directed by store managers and supervisors
  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues

Counter Clerk

Zippy's Restaurant
11.2018 - 03.2019
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Maintained cleanliness of stockroom and production floor.
  • Handled currency and credit transactions quickly and accurately.
  • Reported to each shift on and time and ready to work. Reported to all shifts wearing a neat, clean, and unwrinkled uniform.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Performed all position responsibilities accurately and in a timely manner. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Cashier/Front End

Down To Earth
07.2016 - 12.2016
  • Assisted customers in the in-store check-out process.
  • Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
  • Responsible for counting the contents of cash register drawer at the end of each shift and maintaining receipt

Cashier/Crew Member

Miyabi Express
04.2015 - 05.2016
  • Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
  • Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
  • Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

Cashier/Sales Associate

Outrigger Shops LTD
12.2012 - 03.2014
  • Provide assistance to customers and handle various duties such as operating the cash register, greeting customers, helping people locate products, doing paperwork, stocking shelves, and maintaining the store clean and organized.
  • Develop strong customer relationships to enhance service and resolve customer issues.
  • Completed all closing job duties and prepped the store for the following day.

Education

Certification in Nursing Education -

Healthcare School Of Hawaii
'Aiea, HI
01.2021

High school diploma - Liberal Arts & Sciences

College of Micronesia
Pohnpei, FSM
12.2008

Skills

  • Analytical problem solving
  • Retail merchandising
  • Cash management
  • Effective communication
  • Regulatory compliance
  • Interpersonal Skills
  • Certified in CPR
  • Collaborative team member
  • Point of sale proficiency
  • Organizational Skills
  • Credit card management
  • Customer service expertise
  • Proficient in Microsoft Office
  • Drawer balancing
  • Product restocking
  • Returns processing
  • Customer relations
  • Detail-oriented approach

Certification

CPR Certification

Timeline

Cashier and Sales Associate

K1 Speed
02.2019 - 03.2020

Counter Clerk

Zippy's Restaurant
11.2018 - 03.2019

Cashier/Front End

Down To Earth
07.2016 - 12.2016

Cashier/Crew Member

Miyabi Express
04.2015 - 05.2016

Cashier/Sales Associate

Outrigger Shops LTD
12.2012 - 03.2014

High school diploma - Liberal Arts & Sciences

College of Micronesia

Certification in Nursing Education -

Healthcare School Of Hawaii

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