Pasihlia Waltu

Work History

Guest Advocate

Target

06.2025 - Current

Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
Create a welcoming experience by greeting guests as you are completing your daily tasks.
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
Make the guest aware of current promos. store activities and events.
Thank guests and let them know we’re happy they chose to shop at Target.
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
Understand and show guests how to use the features and offerings within the Target App including Wallet.
Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.

Cashier and Sales Associate

K1 Speed

02.2019 - 03.2020

Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering the deals and packages on sale
Maintaining the sales floor by restocking snacks and drinks, checking in restrooms and arcade for cleanliness, updating pricing information and completing inventory management tasks as directed by store managers and supervisors
Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues

Cashier/Front End

Down To Earth

07.2016 - 12.2016

Assisted customers in the in-store check-out process.
Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
Responsible for counting the contents of cash register drawer at the end of each shift and maintaining receipt

Counter Clerk

Zippy's Restaurant

11.2018 - 03.2019

Answered product questions with up-to-date knowledge of sales and store promotions.
Maintained cleanliness of stockroom and production floor.
Handled currency and credit transactions quickly and accurately.
Reported to each shift on and time and ready to work. Reported to all shifts wearing a neat, clean, and unwrinkled uniform.
Followed food safety procedures according to company policies and health and sanitation regulations.
Performed all position responsibilities accurately and in a timely manner. Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.

Cashier/Crew Member

Miyabi Express

04.2015 - 05.2016

Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.

Cashier/Sales Associate

Outrigger Shops LTD

12.2012 - 03.2014

Provide assistance to customers and handle various duties such as operating the cash register, greeting customers, helping people locate products, doing paperwork, stocking shelves, and maintaining the store clean and organized.
Develop strong customer relationships to enhance service and resolve customer issues.
Completed all closing job duties and prepped the store for the following day.

Summary

Overview

Work History

Guest Advocate

Cashier and Sales Associate

Cashier/Front End

Counter Clerk

Cashier/Crew Member

Cashier/Sales Associate

Education

Certification in Nursing Education -

High school diploma - Liberal Arts & Sciences

Skills

Certification

Timeline

Personal Information

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