Pasquale Lucci
Summary
Motivated business professional bringing 20+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Holds Professional Bowling Association card (PBA) since 2018. Combined sports average of 199.7. Local league average of 215+. Multiple 300 games. Won multiple local bowling championships for over 50 years. Coached many young to adult bowlers at many different skill levels that have became local, state, and national champions. Created Junior Gold bowling in the Bucks County area.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Owner
Morrisville Lanes
04.2016 - Current
Oversee day to day operations of a 7 day/week bowling center.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Trained new employees on proper protocols and customer service standards.
- Provided bowling lessons to all level bowlers
Lead Design/Customer Relations Specialist
Fyr-Fyter Sales And Service
04.1999 - Current
- Communicated with customers to assess and address individual needs, providing timely and quality support.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Design kitchen suppression systems
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Mccorriston High School
Hamilton, NJ06.1987
Skills
- Driven and Determined
- Highly Organized
- Team Leadership
- Work Planning and Prioritization
- Coaching and Mentoring
- Attention to Detail
- Staffing Oversight
- Customer Relations
- Training and Development
- Effective Communicator and Public Speaker
Certification
USBC Safesport Certified in Bowling
Timeline
Business Owner
Morrisville Lanes
04.2016 - Current
Lead Design/Customer Relations Specialist
Fyr-Fyter Sales And Service
04.1999 - Current
High School Diploma -
Mccorriston High School
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